- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- 2-3 years of relevant work experience required for this role
- Work visa can be provided for this role
- Expected salary: $3,000 - $4,500 per month
Company Overview
At Zest Clinic, we pride ourselves on delivering bespoke aesthetic and wellness treatments that stand apart from the rest. Our comprehensive expertise spans Medical Aesthetics, General Practice and Wellness, enabling us to provide holistic healthcare solutions. Our distinguished medical team brings over 20 years of combined experience, particularly excelling in our Signature injectable treatments and advanced laser combinations. We specialise in an extensive range of Medical Aesthetic services, encompassing Laser skin rejuvenation, Chemical peels, Medi Facials, Laser hair removal, Skin tightening procedures, Fillers, Body contouring treatments, and Hair restoration treatments. Our facility features state-of-the-art equipment and premium products, ensuring consistent results that have earned us a devoted clientele.
Primary Objective of the Role
The position entails delivering exceptional treatments and customer service whilst supporting the clinic's daily operations.
Success will be evaluated through:
Customer satisfaction
Meeting sales and service targets
WHY JOIN US?
Job Type – Full-time (Permanent)
Basic Salary Range + Sales Commission + Service Commission + Product Sales Commission Pool
Work Schedule
5 days per week
Monday to Saturday (1 Off day based on schedule on weekdays)-total 2 off days per week
10am to 8pm
Sunday is the rest day
Clinic is closed on Sunday and Public Holidays
Schedule may vary according to the operational requirements of the Company or shopping centre.
Annual Leave Entitlement – 14 days per annum
Work Location – Parkway Parade Shopping Centre
Responsibilities - Key Duties
Customer Service
Function as part of a passionate team, prioritising customer satisfaction at every touchpoint: Telephone interactions, Reception, Treatments
Demonstrate genuine care towards customers' concerns and treatment outcomes
Handle and maintain client appointments and records
Commitment to delivering customised beauty solutions
Clinic Operations
Cashier Role: Credit Card Payments, Cash, Gift cards, Vouchers
Maintain clinic rooms and reception area
Execute opening and closing procedures
Monitor stock levels and consumer items, replenishing as needed
Treatments Scope
Emphasise upselling and cross-selling opportunities through promotions and pre-payment options
Provide comprehensive consultations to clients regarding treatments, associated risks, pre and post-care protocols, and seek second opinions when necessary
Perform a diverse range of treatments including LED therapy, Laser Hair Removal, IPL Skin Treatments, Skin Treatments, and Body Treatments
Deliver thorough pre and post-care guidance to clients
Assist doctor with laser skin treatments encompassing skin rejuvenation, skin tightening, rejuvenation, hair growth stimulation, superficial vascular and pigmented lesion treatments, flushing reduction, and acne management including scar treatments (optional)
Deliver comprehensive skin treatments including chemical peels, signature facials, BBL skin tightening, microneedling, dermal rolling, and needleless skin boosters
Qualifications
Advanced/Aesthetic Skin qualifications highly valued
Any Qualifications in beauty industry and/or relevant tertiary studies (nursing, ongoing beauty qualifications, vocational certificates) considered
Experience
Minimum 2-year experience in beauty industry or aesthetic clinics
Proven expertise in skin, facial and body treatments highly regarded
Demonstrated success in achieving sales targets
Skills and Competencies
Genuine enthusiasm for the hair and beauty industry
Proficient skin assessment and treatment capabilities
Sales-driven mindset
Self-motivated target achiever
Customer-focused approach
Strong consultation abilities
Professional and ethical conduct
Results-oriented accountability
Organised with continuous improvement focus
Composed under pressure
Good communication abilities
Commitment to ongoing professional development
Approachable personality
Strong team player
Special Requirements
Comfortable performing all laser hair removal and skin treatments for all clients (Men and Women)
Professional presentation aligned with company standards
Benefits:
Employee discount
Parental leave
Medical Benefits including Annual Health Screening
Employee Benefits including free treatments*
Professional development
Supplemental Pay:
Commission structure
Performance-based commission and hands-on commissions
Additional overtime earnings or offset working hours
Achievement-linked bonus payments