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Assistant Manager - QHSSE/Ops Admin

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Job FunctionQuality AssuranceJob SummaryThe Assistant manager - Quality Assurance is responsible and support for the daily QA activities within the organisation. He/She is responsible to propose risk management plans and initiate the Quality management System, Quality Plan and operation structures. He/She must be preferably able to propose validation studies, risk assessments and support internal audits to ensure the achievement of acceptable quality levels. He/She requires at least knowledge of regulatory requirements and verification of product and ability to process quality for product release.He/She should promote awareness training programmes, recommend continuous improvements for the department. In addition, he/she should initiate department operational and financial status.The Assistant manager - Quality Assurance possesses at least minimum basic leadership to provide clear guidance on work activities, and to support continuous improvement and applies in his department. He/She should at least be able to resolve problem skills and prioritise issues to make well informed and effective decisions for the department.Job Responsibilities/Key Tasks(External)Manage customer relationships
  • Recommend customer relationship management programmes
  • Initiate actions to address customer requests that deviate from signed contractual agreement.
  • Recommend to address customer dissatisfaction of products and service standards viz customers performance review.
  • Initiate and work with product subject matter experts to address high-level technical nuances related to product and services/ or product and service offerings.
Manage people, finance and organisational development
  • Identify the Quality department's financial budget for management approval and monitor cost-effectiveness against budgets and forecasts.
  • Cascade annual performance goals and departmental objectives in line with strategy
  • Facilitate of department's recruitment and retention efforts
Contribute to continuous improvement and technology advancement
  • Propose research on application of new quality inspection and testing methods, trends and industry best practices.
  • Propose new technologies and latest market trends to improve productivity and innovation
  • Initiate technology and data analytics plans to generate insights from quality audit reports and support strategic decision making
  • Execute lean practices for Quality activities.
  • Initiate the effectiveness of Quality processes and procedures and identify opportunities for process improvement.
Perform quality control activities
  • Ensure day to day quality control activities adhere to production schedule.
  • Identify post-quality inspection acceptance process of incoming, in-process and outgoing products/shipments.
  • Identify and propose corrective and preventive actions.
  • Authorise batch release of starting materials and finished repackaged goods.
  • Perform facility maintenance for critical equipment.
  • Support and assess maintenance programme.
  • Support and assess engineering projects.
Manage document control measures
  • Identify electronic and hardcopy documentation requirements for operations across the organisation.
  • Identify documentation management system.
  • Identify updated documentation in response to changes in processes.
  • Manager document control guidelines and templates and recommend revisions according to results of document control audits.
Manage Quality related training
  • Facilitate training on QMS, regulatory and other requirements.
  • Support training programmes for QMS, regulatory and other requirements in line with the training strategy
  • Introduce additional training programmes to address gaps identified from audits and checks.
Job RequirementsProfessional Qualifications & Relevant Experience
  • Degree holders/ Poly diploma holders with min relevant experience of 6 yearsa
Job FunctionQuality AssuranceJob SummaryThe Assistant manager - Quality Assurance is responsible and support for the daily QA activities within the organisation. He/She is responsible to propose risk management plans and initiate the Quality management System, Quality Plan and operation structures. He/She must be preferably able to propose validation studies, risk assessments and support internal audits to ensure the achievement of acceptable quality levels. He/She requires at least knowledge of regulatory requirements and verification of product and ability to process quality for product release.He/She should promote awareness training programmes, recommend continuous improvements for the department. In addition, he/she should initiate department operational and financial status.The Assistant manager - Quality Assurance possesses at least minimum basic leadership to provide clear guidance on work activities, and to support continuous improvement and applies in his department. He/She should at least be able to resolve problem skills and prioritise issues to make well informed and effective decisions for the department.Job Responsibilities/Key Tasks(External)Manage customer relationships
  • Recommend customer relationship management programmes
  • Initiate actions to address customer requests that deviate from signed contractual agreement.
  • Recommend to address customer dissatisfaction of products and service standards viz customers performance review.
  • Initiate and work with product subject matter experts to address high-level technical nuances related to product and services/ or product and service offerings.
Manage people, finance and organisational development
  • Identify the Quality department's financial budget for management approval and monitor cost-effectiveness against budgets and forecasts.
  • Cascade annual performance goals and departmental objectives in line with strategy
  • Facilitate of department's recruitment and retention efforts
Contribute to continuous improvement and technology advancement
  • Propose research on application of new quality inspection and testing methods, trends and industry best practices.
  • Propose new technologies and latest market trends to improve productivity and innovation
  • Initiate technology and data analytics plans to generate insights from quality audit reports and support strategic decision making
  • Execute lean practices for Quality activities.
  • Initiate the effectiveness of Quality processes and procedures and identify opportunities for process improvement.
Perform quality control activities
  • Ensure day to day quality control activities adhere to production schedule.
  • Identify post-quality inspection acceptance process of incoming, in-process and outgoing products/shipments.
  • Identify and propose corrective and preventive actions.
  • Authorise batch release of starting materials and finished repackaged goods.
  • Perform facility maintenance for critical equipment.
  • Support and assess maintenance programme.
  • Support and assess engineering projects.
Manage document control measures
  • Identify electronic and hardcopy documentation requirements for operations across the organisation.
  • Identify documentation management system.
  • Identify updated documentation in response to changes in processes.
  • Manager document control guidelines and templates and recommend revisions according to results of document control audits.
Manage Quality related training
  • Facilitate training on QMS, regulatory and other requirements.
  • Support training programmes for QMS, regulatory and other requirements in line with the training strategy
  • Introduce additional training programmes to address gaps identified from audits and checks.
Job RequirementsProfessional Qualifications & Relevant Experience
  • Degree holders/ Poly diploma holders with min relevant experience of 6 yearsa