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Partner Success Intern

Salary undisclosed

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Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Pre & Post Sales Support (Intern) will assist the Business Development team in various administrative and operational tasks. This role is ideal for someone looking to gain hands-on experience in a fast-paced business & Sales operations environment.

Key Responsibilities:

  • Administrative Support:
    Assist with day-to-day administrative tasks including data entry, filing, and document management. Ensuring good follow-up with Merchant Referral Partners (MRP) on missing or additional documents required.

  • Prepare invoice for commercial billing:
    Ensure proper billing of Set-up fees and terminal rental fees based on commercial agreements. Liaise with finance team for account receivable on expected payments from merchants.

  • MRP Management:
    Initiate regular meetings, source & consolidation information to response to questions posted from MRP. Checking with MRPs on inactive account to get merchant account to activate transaction usage.

  • Reporting: Prepare reports and presentations to communicate findings and recommendations to stakeholders.

  • Payment terminal deployment:
    Work with operations team to ensure payment terminals are prepared duly by operations department and ensuring payment terminals are installed properly on time.

  • Other Duties: Perform other related duties as assigned by the Business Development Manager on demand.

Learning Objectives:

  • Develop proficiency in data entry, filing, and document management systems.

  • Enhance skills in tracking and following up on missing or additional documents with Merchant Referral Partners (MRP).

  • Understand the process of preparing proforma invoices for commercial billing.

  • Gain knowledge of billing procedures for set-up fees and terminal rental fees based on commercial agreements.

  • Learn to liaise effectively with the finance team to manage accounts receivable and ensure timely payments from merchants.

  • Acquire skills in organizing and conducting regular meetings with MRPs.

  • Learn to source and consolidate information to respond to MRP inquiries.

  • Develop strategies to engage with MRPs and reactivate inactive merchant accounts.

  • Master the preparation of reports and presentations to communicate findings and recommendations to stakeholders.

  • Enhance ability to analyze data and present it in a clear and concise manner.

  • Understand the procedures for preparing and deploying payment terminals.

  • Learn to coordinate with the operations team to ensure timely and proper installation of payment terminals.

  • Develop flexibility and adaptability to perform various tasks as assigned by the Business Development Manager.

  • Enhance problem-solving skills and the ability to handle ad-hoc tasks efficiently.


Candidate Requirements:

  • Currently pursuing a degree in Business Administration, Management, or a related field

  • Strong organizational and time management skills.

  • Excellent written and verbal communication skills.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Ability to work independently and as part of a team.

  • Attention to detail and problem-solving skills.

  • Previous internship or work experience in an administrative role is a plus.

Pre-Requisites :

Are you game?