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F&B Captain - Casino Environment (5 Days, AWS & PB, Sign On Bonus*, Rotating Shift)

$ 2,700 - $ 2,700 / month

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Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification
• Diploma/Degree in hospitality or related field preferred

Experience
• Minimum 1 year at supervisory level

Other Prerequisite
• Food Safety, leadership training program.
• Able to communicate effectively with both English and Mandarin-speaking guests
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays