The Operations Executive will oversee daily operational activities, including vending machine management, stock-taking, packing online orders, coordinating between the office and production team, and ensuring smooth logistics. This role requires strong organizational skills, problem-solving ability, and a hands-on approach to ensure seamless operations and efficiency.
Key Responsibilities:
1. Vending Machine Management
• Ensure vending machines are well-stocked and properly maintained.
• Coordinate with drivers to restock vending machines efficiently.
• Monitor machine performance and liaise with technicians for repairs and maintenance.
• Track sales and report machine performance regularly.
2. Online Order Management
• Manage and pack online orders for timely dispatch.
• Ensure orders are accurate and meet quality standards before delivery.
• Coordinate with logistics providers for efficient shipping and delivery.
• Update order management systems and maintain records.
3. Stock Management & Coordination
• Perform regular stock-taking and update inventory records.
• Work closely with the production team to align stock levels with demand.
• Identify and report stock discrepancies and take corrective action.
• Manage raw material inventory and notify teams of low stock levels.
4. Liaison Between Office & Production Teams
• Act as the key point of contact between office staff, production, and logistics.
• Ensure smooth communication and coordination between departments.
• Support office operations by providing updates on production and stock levels.
• Assist in generating production reports and operational performance updates.
5. General Operations & Logistics
• Support warehouse operations, ensuring cleanliness and organization.
• Assist in coordinating deliveries and managing supplier relationships.
• Ensure adherence to food safety and quality control standards.
• Assist in product labeling, packaging, and shipment coordination.
• Oversee and improve daily workflow efficiency in operations.
6. Equipment & Facility Maintenance
• Monitor and report any issues with production equipment and facilities.
• Coordinate with vendors for machine repairs and servicing.
• Ensure operational compliance with workplace safety and hygiene standards.
7. Customer Service & Issue Resolution
• Handle vending machine customer complaints or refunds.
• Assist in resolving operational issues related to order fulfillment and logistics.
• Ensure customer satisfaction by maintaining high operational efficiency.
Key Requirements:
• 1-3 years of experience in operations, logistics, or warehouse management (preferably in food manufacturing).
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Experience in inventory management and stock-taking.
• Hands-on approach with attention to detail.
• Ability to liaise effectively between multiple teams (office, production, and logistics).
• Basic knowledge of food safety regulations and quality control is a plus.
• Comfortable with physical tasks such as stock movement and packing orders.
• Ability to use basic software tools for tracking inventory and orders.
The Operations Executive will oversee daily operational activities, including vending machine management, stock-taking, packing online orders, coordinating between the office and production team, and ensuring smooth logistics. This role requires strong organizational skills, problem-solving ability, and a hands-on approach to ensure seamless operations and efficiency.
Key Responsibilities:
1. Vending Machine Management
• Ensure vending machines are well-stocked and properly maintained.
• Coordinate with drivers to restock vending machines efficiently.
• Monitor machine performance and liaise with technicians for repairs and maintenance.
• Track sales and report machine performance regularly.
2. Online Order Management
• Manage and pack online orders for timely dispatch.
• Ensure orders are accurate and meet quality standards before delivery.
• Coordinate with logistics providers for efficient shipping and delivery.
• Update order management systems and maintain records.
3. Stock Management & Coordination
• Perform regular stock-taking and update inventory records.
• Work closely with the production team to align stock levels with demand.
• Identify and report stock discrepancies and take corrective action.
• Manage raw material inventory and notify teams of low stock levels.
4. Liaison Between Office & Production Teams
• Act as the key point of contact between office staff, production, and logistics.
• Ensure smooth communication and coordination between departments.
• Support office operations by providing updates on production and stock levels.
• Assist in generating production reports and operational performance updates.
5. General Operations & Logistics
• Support warehouse operations, ensuring cleanliness and organization.
• Assist in coordinating deliveries and managing supplier relationships.
• Ensure adherence to food safety and quality control standards.
• Assist in product labeling, packaging, and shipment coordination.
• Oversee and improve daily workflow efficiency in operations.
6. Equipment & Facility Maintenance
• Monitor and report any issues with production equipment and facilities.
• Coordinate with vendors for machine repairs and servicing.
• Ensure operational compliance with workplace safety and hygiene standards.
7. Customer Service & Issue Resolution
• Handle vending machine customer complaints or refunds.
• Assist in resolving operational issues related to order fulfillment and logistics.
• Ensure customer satisfaction by maintaining high operational efficiency.
Key Requirements:
• 1-3 years of experience in operations, logistics, or warehouse management (preferably in food manufacturing).
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Experience in inventory management and stock-taking.
• Hands-on approach with attention to detail.
• Ability to liaise effectively between multiple teams (office, production, and logistics).
• Basic knowledge of food safety regulations and quality control is a plus.
• Comfortable with physical tasks such as stock movement and packing orders.
• Ability to use basic software tools for tracking inventory and orders.