Operations Data Analyst & Store Training Specialist
$ 2,000 - $ 2,000 / month
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This role focuses on improving store operations, boosting employee performance & driving business growth in Singapore.
Data Statistics and Organization :
Data Collection: Gather sales, customer, inventory, and employee data from various systems.
Data Analysis: Identify trends and insights using statistical tools. Evaluate store performance, customer behavior, and market trends. Provide recommendations to improve efficiency and sales.
Reporting: Create clear and accurate reports for senior management.Ensure reports are visually appealing and support decision-making.
Data Management: Maintain data integrity and security. Implement governance policies to ensure compliance with regulations.
Store Training Output :
Training Program Development – Create training programs on product knowledge, customer service, sales techniques, and operations. Tailor content for the Singapore market.
Training Delivery – Conduct in-store training for new and existing employees using classroom sessions, on-the-job training, and e-learning.
Training Evaluation – Assess training effectiveness through performance reviews, customer feedback, and sales data. Adjust programs as needed.
Knowledge Sharing – Share best practices and industry trends to keep employees informed and motivated. Promote continuous learning.
Qualifications :
Diploma in Business Administration, Statistics, Data Analytics, or a related field.
1-2 years of experience in data analysis, operations, or store training. Retail experience in a global brand is a plus.
Skills Required :
Proficient in Excel, SQL, and Tableau.
Strong analytical and problem-solving skills.
Effective communication and presentation abilities.
Experience in training program development and delivery.
Knowledge of retail operations (sales, inventory, and customer service).
Fluent in English; additional languages (especially in Singapore) are a plus.
Working Conditions :
Based in Singapore, with regular travel to stores within the country.
Data Statistics and Organization :
Data Collection: Gather sales, customer, inventory, and employee data from various systems.
Data Analysis: Identify trends and insights using statistical tools. Evaluate store performance, customer behavior, and market trends. Provide recommendations to improve efficiency and sales.
Reporting: Create clear and accurate reports for senior management.Ensure reports are visually appealing and support decision-making.
Data Management: Maintain data integrity and security. Implement governance policies to ensure compliance with regulations.
Store Training Output :
Training Program Development – Create training programs on product knowledge, customer service, sales techniques, and operations. Tailor content for the Singapore market.
Training Delivery – Conduct in-store training for new and existing employees using classroom sessions, on-the-job training, and e-learning.
Training Evaluation – Assess training effectiveness through performance reviews, customer feedback, and sales data. Adjust programs as needed.
Knowledge Sharing – Share best practices and industry trends to keep employees informed and motivated. Promote continuous learning.
Qualifications :
Diploma in Business Administration, Statistics, Data Analytics, or a related field.
1-2 years of experience in data analysis, operations, or store training. Retail experience in a global brand is a plus.
Skills Required :
Proficient in Excel, SQL, and Tableau.
Strong analytical and problem-solving skills.
Effective communication and presentation abilities.
Experience in training program development and delivery.
Knowledge of retail operations (sales, inventory, and customer service).
Fluent in English; additional languages (especially in Singapore) are a plus.
Working Conditions :
Based in Singapore, with regular travel to stores within the country.