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PT CALL CENTRE AGENT @ EAST | $12/HR | OFFICE HOURS

$ 12 - $ 12 / month

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Our client is a statutory board of the Singapore government & provides great working opportunity and tailored support.

Responsibilities:

* Handle general enquiries related to the Client's products and services.

* Address customer complaints and feedback promptly and effectively.

* Provide support to customers regarding online transactions, delivery of goods, and returns.

* Offer technical support to customers experiencing difficulties with accessing or using the Client's digital platforms or online services.

* Conduct outreach to customers for purposes such as payment reminders or collecting instructions for damaged items.

* Utilize multiple communication channels, including customer service hotline and email to engage with customers and provide support.

Location: 5 mins walk from Paya Lebar MRT

Salary: $12/hr

Working hours:
- At least 2 - 3 days/ week
- Mon-Fri Office Hours (Minimal 6 hours/ shift) | Sat 8.15am to 1pm

NOTE: There is a mandatory Face to Face 10 days training 8th to 22nd Apr (weekday - office hours) which you will need to attend all days!

Requirements:

* Excellent communication skills

* Proven track record of delivering high-quality customer service.

* Ability to multitask and handle high volumes of customer enquiries.

*Please note that this is a 6 months contract and renewable. Only shortlisted candidates will be informed.*

If you are interested in this position, please apply via job application form: https://forms.office.com/e/5tHwzR0xBV

Kaelyn Koh Cu Yan
EA License No: 91C2918
Personnel Registration Number: R22107353