Support Center Agent - Aviation @ Changi Airport [Up to $2700 per month/ Full-time position]
$ 2,500 - $ 2,500 / month
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Job Responsibilities:
Respond to customer inquiries regarding the Rewards Program, feedback, and membership account services across various communication channels
Act as the first point of contact and primary liaison for all relevant stakeholders
Identify, troubleshoot, and escalate issues promptly to ensure timely resolution
Communicate effectively and professionally with customers and intermediaries to resolve cases and manage complaints within a reasonable timeframe
Collaborate with internal and external stakeholders to review and enhance workflows, driving continuous improvements in customer experience
Perform additional tasks and ad hoc duties as assigned
Job Requirements:
Minimum GCE O-Level qualification with 2–3 years of relevant customer service experience, preferably within a contact center environment
Proficiency in both English and Mandarin (to liaise with Mandarin-speaking clients)
Strong communication and interpersonal skills, with a resourceful and customer-oriented mindset
Detail-oriented, proactive, and able to work effectively in a fast-paced, dynamic environment
Other Information
Salary Up to $2700 (Inclusive Incentives)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)
Interested applicant, please send an email to [email protected] or WhatsApp to 98266796
Thank you for your interest but only shortlisted applicants will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Jasmine Tay
Respond to customer inquiries regarding the Rewards Program, feedback, and membership account services across various communication channels
Act as the first point of contact and primary liaison for all relevant stakeholders
Identify, troubleshoot, and escalate issues promptly to ensure timely resolution
Communicate effectively and professionally with customers and intermediaries to resolve cases and manage complaints within a reasonable timeframe
Collaborate with internal and external stakeholders to review and enhance workflows, driving continuous improvements in customer experience
Perform additional tasks and ad hoc duties as assigned
Job Requirements:
Minimum GCE O-Level qualification with 2–3 years of relevant customer service experience, preferably within a contact center environment
Proficiency in both English and Mandarin (to liaise with Mandarin-speaking clients)
Strong communication and interpersonal skills, with a resourceful and customer-oriented mindset
Detail-oriented, proactive, and able to work effectively in a fast-paced, dynamic environment
Other Information
Salary Up to $2700 (Inclusive Incentives)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)
Interested applicant, please send an email to [email protected] or WhatsApp to 98266796
Thank you for your interest but only shortlisted applicants will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Jasmine Tay