
TICKETING MANAGER
$ 4,500 - $ 4,500 / month
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Job Highlights:
Fun external working environment on the beach
Career development opportunities
Management autonomy
Rewards creativity and initiative
Job Role Description
Ticket Sales Management:
Oversee the sale of tickets through various channels (online, OTA, walk-ins).
Develop pricing strategies and promotional offers to maximize sales.
Customer Service:
Handle customer inquiries and feedback.
Ensure a smooth and efficient ticket purchasing experience for customers.
System Administration:
Manage and maintain the ticketing software and systems.
Reporting and Analysis:
Generate sales reports and analyse data to identify trends and areas for improvement.
Provide insights to senior management on sales performance and customer preferences.
Staff Management:
Structure and deliver sales and customer service training programmes, Supervise some 5/6 staff and schedule ticketing personnel.
Ensure staff are knowledgeable about promotions, events and ticketing procedures.
Financial Management:
Monitor revenue from ticket sales and accurate financial reporting.
Manage budgets for ticketing operations.
Compliance and Policies:
Ensure compliance with legal and organizational policies related to ticket sales.
Develop and enforce ticketing policies and procedures.
Technology Integration:
Implement and integrate new technologies to improve ticketing operations.
Stay updated with the latest trends and ticketing solutions.
Qualified candidates possess:
Minimum 3-year ticketing and retail experience
Intricate understanding of attraction or retail business
Positive, engaging personality and professional appearance
Exceptional interpersonal and communication skills
Flexible and hardworking, with an eye for detail and taking initiative.
An energy and passion for being on your feet all day talking.
Good with all nationalities
Fun external working environment on the beach
Career development opportunities
Management autonomy
Rewards creativity and initiative
Job Role Description
Ticket Sales Management:
Oversee the sale of tickets through various channels (online, OTA, walk-ins).
Develop pricing strategies and promotional offers to maximize sales.
Customer Service:
Handle customer inquiries and feedback.
Ensure a smooth and efficient ticket purchasing experience for customers.
System Administration:
Manage and maintain the ticketing software and systems.
Reporting and Analysis:
Generate sales reports and analyse data to identify trends and areas for improvement.
Provide insights to senior management on sales performance and customer preferences.
Staff Management:
Structure and deliver sales and customer service training programmes, Supervise some 5/6 staff and schedule ticketing personnel.
Ensure staff are knowledgeable about promotions, events and ticketing procedures.
Financial Management:
Monitor revenue from ticket sales and accurate financial reporting.
Manage budgets for ticketing operations.
Compliance and Policies:
Ensure compliance with legal and organizational policies related to ticket sales.
Develop and enforce ticketing policies and procedures.
Technology Integration:
Implement and integrate new technologies to improve ticketing operations.
Stay updated with the latest trends and ticketing solutions.
Qualified candidates possess:
Minimum 3-year ticketing and retail experience
Intricate understanding of attraction or retail business
Positive, engaging personality and professional appearance
Exceptional interpersonal and communication skills
Flexible and hardworking, with an eye for detail and taking initiative.
An energy and passion for being on your feet all day talking.
Good with all nationalities