Contract 2 Months (Making Outbound Service Calls to follow up for missing Info) #SJN
$ 2,400 - $ 2,400 / month
Checking job availability...
Original
Simplified
Job Title: Outbound Service Call Representative (2 Months Contract starting Mar 2025 or Early Apr 2025)
(No Sales/Telemarketing/Survey) Purely a Service Call role
Role Overview:
Seeking dynamic and customer-focused individual to join as an Outbound Service Call Representative.
The primary responsibility of this role is to deliver a positive and professional customer experience while adhering to service standards.
Key Responsibilities:
• Conduct outbound service calls to provide a professional and exceptional customer experience.
• Resolve customer queries and requests efficiently while meeting service level agreements and turnaround standards.
• Perform necessary ancillary tasks to ensure the seamless completion of each customer interaction.
• Engage proactively in processing and administration tasks, ensuring accurate and timely execution.
Required Qualifications:
• Demonstrated experience in conducting outbound calls and providing excellent customer service.
• Proven ability to meet service levels, handle customer requests, and adhere to turnaround times effectively.
• Strong organizational skills to handle ancillary and administrative tasks.
Preferred Skills and Experience:
• Minimum 1 year of experience in customer service, telemarketing, or call centre operations.
• Exceptional communication skills and the ability to handle high call volumes.
• Adaptability to work effectively in a fast-paced environment.
Role will involve video interviews with test scenarios. i.e. Candidates will be given situations one might face in daily calls and be tested on candidate's response and professionalism.
To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:
Notice Required:
Reason for Leaving:
Only shortlisted candidates will be notified.
Jackie Ng May Ying (R1104602)
Recruit Express Pte Ltd
EA No: 99C4599
(No Sales/Telemarketing/Survey) Purely a Service Call role
Role Overview:
Seeking dynamic and customer-focused individual to join as an Outbound Service Call Representative.
The primary responsibility of this role is to deliver a positive and professional customer experience while adhering to service standards.
Key Responsibilities:
• Conduct outbound service calls to provide a professional and exceptional customer experience.
• Resolve customer queries and requests efficiently while meeting service level agreements and turnaround standards.
• Perform necessary ancillary tasks to ensure the seamless completion of each customer interaction.
• Engage proactively in processing and administration tasks, ensuring accurate and timely execution.
Required Qualifications:
• Demonstrated experience in conducting outbound calls and providing excellent customer service.
• Proven ability to meet service levels, handle customer requests, and adhere to turnaround times effectively.
• Strong organizational skills to handle ancillary and administrative tasks.
Preferred Skills and Experience:
• Minimum 1 year of experience in customer service, telemarketing, or call centre operations.
• Exceptional communication skills and the ability to handle high call volumes.
• Adaptability to work effectively in a fast-paced environment.
Role will involve video interviews with test scenarios. i.e. Candidates will be given situations one might face in daily calls and be tested on candidate's response and professionalism.
To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:
Notice Required:
Reason for Leaving:
Only shortlisted candidates will be notified.
Jackie Ng May Ying (R1104602)
Recruit Express Pte Ltd
EA No: 99C4599