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Customer Service Officer (Feedback Team)

$ 2,390 - $ 2,390 / month

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Simplified
$2,390 (Increase to $2580 from July 2025)
1 year contract
Upper Thomson MRT
Monday - Thursday : 8.30am - 6.00pm; Friday : 8.30am - 5.30pm

Job Scopes:

Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
Comfortable in speaking to members of public and also provide written responses as necessary
To work closely with both internal and external stakeholders to resolve feedback
Familiar with common office tools such as Microsoft office, outlook etc.
On-the-job training will be provided for use of internal systems
Follows guideline on feedback handling
To perform any ad hoc duties as assigned

Requirements:

Diploma and above
Ability to communicate effectively in English (written / spoken)
Experience in Customer Service is preferred
Good attendance is expected

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi