Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Technician

Salary undisclosed
Checking job availability...
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Simplified
Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,000 - $3,000 per month

Roles & Responsibilities

Key Responsibilities:

1. Customer Spare Parts Quotation:

· Assist Service Manager to accurately quote spare parts for customers based on their requirements.

· Ensure timely and precise communication with customers regarding spare parts availability and pricing.

2. Purchase Order (PO) Closing:

· Assist Service Manager to process and close purchase orders efficiently.

· Ensure all POs are processed and completed within the stipulated time frame.

3. Customer Order Placement:

· Assist Service Manager to verify and ensure that customer orders have been placed correctly.

· Follow up with relevant departments to confirm order status and delivery timelines.

4. Technical Support:

· Assist Service Manager to communicate with customer to provide technical support.

· Supply customers with necessary service manuals and machine drawings.

· Assist in resolving technical issues by liaising with the technical team.

5. Onsite Support:

· Assist Service Manager to gradually develop familiarity with machine parameters and functionality.

· Provide onsite support to customers as required, based on case-by-case assessment.

· Travel to customer sites to assist with technical matters and ensure customer satisfaction.

6. Customer Warranty Claim:

· Assist Service Manager to handle and settle customer warranty claims efficiently.

· Investigate and resolve warranty issues promptly to maintain customer trust and satisfaction.

7. Reporting:

· Assist Service Manager to report critical issues and significant developments to the manager.

· Maintain detailed records of customer interactions, technical issues, and resolutions.

Qualifications:

· Fresh ITE/polytechnic graduates are welcome to apply

· At least an ITE certificate or polytechnic diploma in engineering, technical field, or related discipline preferred.

· Good aptitude in customer service.

· Ability to understanding of machine parameters and functionality.

· Ability to communicate effectively and possess good interpersonal skills.

· Ability to read and interpret technical manuals and drawings.

· Willingness to travel for onsite support as needed.

· Attention to detail.

· Able to operate relevant software and tools for order management and technical support.

Work Environment:

· Primary Role: Remote technical support with occasional onsite visits to customer locations.

· Office-based: Collaborative team environment with regular reporting to the Service Manager and other Service Technicians.

· Travel: Onsite support will be required on a case-by-case basis after gaining product competence.

Physical Requirements:

· Ability to travel to customer sites, which may involve physical activity and exposure to various environments.

Key Performance Indicators (KPIs):

· Provide timely and accurate spare parts quotations

· Efficient processing and closing of purchase orders.

· High customer satisfaction ratings for technical support and issue resolution.

· Prompt handling and settlement of warranty claims.

· Effective escalation and reporting of critical issues.

Highlight

· 14 days annual leave

· Incentive for oversea service job

· Medical and dental benefits