Are you passionate about digital marketing and customer success? Do you thrive in a fast-paced environment, working closely with senior stakeholders to drive business growth? If so, this could be the role for you.
EBAS Group is partnering with a powerhouse in marketing technology, a company that’s scaling at an unprecedented pace—doubling both headcount and revenue in the next three years.
This isn't just another Customer Success role, it’s an opportunity to be part of a fast-growing, industry-leading organization that’s reshaping how brands engage with customers.
With a strong foothold in global markets, this company is now expanding its SEA presence. Backed by an established parent company, you’ll have access to extensive resources, a powerful partner ecosystem to help you succeed. If you’re an ambitious Customer Success Manager looking for real impact, autonomy, and the ability to shape a region, this is the opportunity for you.
What You’ll Be Doing
- Build relationships with senior stakeholders to understand business goals and marketing challenges.
- Identify opportunities for automation and deeper platform integration to optimize efficiency.
- Drive engagement, ensuring high adoption and value realization from the platform.
- Collaborate with internal teams (Technical, Professional & Strategic Services) to deliver best-in-class customer experiences.
- Forecast and drive contract renewals, cross-sell, and upsell opportunities.
- Use Salesforce to track activity, forecast revenue, and report on client health.
- Encourage client advocacy through testimonials, case studies, and event participation.
What You Bring
- Proven success in a quota-driven, client-facing role.
- SaaS experience with a Marketing background
- Strong relationship-building and negotiation skills.
- Ability to present to senior stakeholders and large audiences.
- Confidence in managing complex decisions and driving strategic initiatives.
- Hands-on experience with Salesforce or similar CRM tools.
- Technical acumen to discuss integrations, data, and APIs.
Why Join?
- Work with industry-leading brands and innovative marketing technology.
- Be part of a high-growth, fast-moving environment with real impact.
- Competitive salary with performance-based bonuses.
- Opportunities for career development and progression.
Are you passionate about digital marketing and customer success? Do you thrive in a fast-paced environment, working closely with senior stakeholders to drive business growth? If so, this could be the role for you.
EBAS Group is partnering with a powerhouse in marketing technology, a company that’s scaling at an unprecedented pace—doubling both headcount and revenue in the next three years.
This isn't just another Customer Success role, it’s an opportunity to be part of a fast-growing, industry-leading organization that’s reshaping how brands engage with customers.
With a strong foothold in global markets, this company is now expanding its SEA presence. Backed by an established parent company, you’ll have access to extensive resources, a powerful partner ecosystem to help you succeed. If you’re an ambitious Customer Success Manager looking for real impact, autonomy, and the ability to shape a region, this is the opportunity for you.
What You’ll Be Doing
- Build relationships with senior stakeholders to understand business goals and marketing challenges.
- Identify opportunities for automation and deeper platform integration to optimize efficiency.
- Drive engagement, ensuring high adoption and value realization from the platform.
- Collaborate with internal teams (Technical, Professional & Strategic Services) to deliver best-in-class customer experiences.
- Forecast and drive contract renewals, cross-sell, and upsell opportunities.
- Use Salesforce to track activity, forecast revenue, and report on client health.
- Encourage client advocacy through testimonials, case studies, and event participation.
What You Bring
- Proven success in a quota-driven, client-facing role.
- SaaS experience with a Marketing background
- Strong relationship-building and negotiation skills.
- Ability to present to senior stakeholders and large audiences.
- Confidence in managing complex decisions and driving strategic initiatives.
- Hands-on experience with Salesforce or similar CRM tools.
- Technical acumen to discuss integrations, data, and APIs.
Why Join?
- Work with industry-leading brands and innovative marketing technology.
- Be part of a high-growth, fast-moving environment with real impact.
- Competitive salary with performance-based bonuses.
- Opportunities for career development and progression.