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Operations Assistant [ International Trade ]

$ 2,800 - $ 3,200 / month

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  • Near Woodlands MRT
  • 5 days | 9am - 6pm
  • Attractive Salary Package
  • Company Benefits & Incentive
  • Importer of Record (IOR) / Freight Forwarding / Customs Documentation / Data Entry / Logistics
Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).
The company has 3 offices where all operations and coordination are handled by each region:
Americas Office: Located in Chile
Asia Pacific Office: Located in Singapore
Europe, Middle East & Africa: Located in NetherlandsThis position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.Requirements:
  • Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 2-3 years of experience in logistics, freight forwarding, or customs operations.
  • Familiarity with Importer of Record (IOR) / Exporter of Record (EOR) process and international trade regulations is a plus.
  • Understanding of customs documentation and import/export regulations.
  • Knowledge of APAC trade regulations is an advantage
Responsibilities1. OPERATIONAL SUPPORT:
  • Assist in coordinating and managing the end-to-end Importer of Record (IOR) / Exporter of Record (EOR) process for global shipments.
  • Liaise with customers, freight forwarders, and customs authorities to ensure smooth clearance and timely delivery of goods.
  • Verify shipping documents, including invoices, packing lists, and certificates of origin, to ensure accuracy and compliance
2. DOCUMENTATION MANAGEMENT:
  • Maintain accurate and organized records of all shipments, customs entries, and compliance-related documentation
  • Assist in preparing necessary documents for import/export compliance , including import licenses, permits, and declarations.
3. CUSTOMER COMMUNICATION:
  • Act as a point of contact for customers, providing timely updates on shipment status and addressing inquiries.
  • Collaborate with customers to gather required information and ensure
compliance with local regulations.4. REGULATORY COMPLIANCE:
  • Stay updated on customs regulations and trade policies in various countries.
  • Ensure all shipments comply with relevant import/export laws and guidelines.
5. PROBLEM RESOLUTION:
  • Identify and resolve operational issues, such as shipment delays, missing
documents, or customs holds. * Escalate critical issues to the operations manager or relevant teams as needed6. REPORTING:
  • Assist in preparing regular reports on shipment status, compliance metrics, and operational performance.
  • Analyze data to identify trends and recommend process improvements.
Lee Wan Ling | Reg No: R23116154THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as an Operations Assistant?Do you have data entry experience?Do you have freight forwarding experience?How many years' experience do you have in supply chain management (SCM)?Company profileThe Supreme HR Advisory4.6·Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry's challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry's challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279
  • Near Woodlands MRT
  • 5 days | 9am - 6pm
  • Attractive Salary Package
  • Company Benefits & Incentive
  • Importer of Record (IOR) / Freight Forwarding / Customs Documentation / Data Entry / Logistics
Client is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).
The company has 3 offices where all operations and coordination are handled by each region:
Americas Office: Located in Chile
Asia Pacific Office: Located in Singapore
Europe, Middle East & Africa: Located in NetherlandsThis position will have direct contact with National & International Suppliers and Clients via emails, phone calls and sometimes face to face meetings.Requirements:
  • Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 2-3 years of experience in logistics, freight forwarding, or customs operations.
  • Familiarity with Importer of Record (IOR) / Exporter of Record (EOR) process and international trade regulations is a plus.
  • Understanding of customs documentation and import/export regulations.
  • Knowledge of APAC trade regulations is an advantage
Responsibilities1. OPERATIONAL SUPPORT:
  • Assist in coordinating and managing the end-to-end Importer of Record (IOR) / Exporter of Record (EOR) process for global shipments.
  • Liaise with customers, freight forwarders, and customs authorities to ensure smooth clearance and timely delivery of goods.
  • Verify shipping documents, including invoices, packing lists, and certificates of origin, to ensure accuracy and compliance
2. DOCUMENTATION MANAGEMENT:
  • Maintain accurate and organized records of all shipments, customs entries, and compliance-related documentation
  • Assist in preparing necessary documents for import/export compliance , including import licenses, permits, and declarations.
3. CUSTOMER COMMUNICATION:
  • Act as a point of contact for customers, providing timely updates on shipment status and addressing inquiries.
  • Collaborate with customers to gather required information and ensure
compliance with local regulations.4. REGULATORY COMPLIANCE:
  • Stay updated on customs regulations and trade policies in various countries.
  • Ensure all shipments comply with relevant import/export laws and guidelines.
5. PROBLEM RESOLUTION:
  • Identify and resolve operational issues, such as shipment delays, missing
documents, or customs holds. * Escalate critical issues to the operations manager or relevant teams as needed6. REPORTING:
  • Assist in preparing regular reports on shipment status, compliance metrics, and operational performance.
  • Analyze data to identify trends and recommend process improvements.
Lee Wan Ling | Reg No: R23116154THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as an Operations Assistant?Do you have data entry experience?Do you have freight forwarding experience?How many years' experience do you have in supply chain management (SCM)?Company profileThe Supreme HR Advisory4.6·Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry's challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry's challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279