Epicareer Might not Working Properly
Learn More

IT Support Engineer

Salary undisclosed

Checking job availability...

Original
Simplified
Responsibilities
  • Provide hands on support of desktop / laptop / mobile devices in coordination with Service Desk Team
  • Handling Walk Up Support for customer for Technical Support Issue.
  • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs.
  • Printer Maintenance.
  • Providing feedback to System Enhancement teams to gather business platform requirements and determine/recommend required changes.
  • Responsible for developing new operating models for deskside support services for delivery to customer.
  • Responsible for continuous improvement of End User Services experience through participating in periodic technology platform reviews and customer service.
Requirements
  • 1 to 3 years of experience in providing IT support.
  • Good understanding of computer hardware and networking systems.
  • Proficient in Microsoft Office applications (emails, Excel)
  • Good time management and organisational skills.
Shortlisted candidates will be offered a 1 Year Agency Contract employment.
Responsibilities
  • Provide hands on support of desktop / laptop / mobile devices in coordination with Service Desk Team
  • Handling Walk Up Support for customer for Technical Support Issue.
  • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs.
  • Printer Maintenance.
  • Providing feedback to System Enhancement teams to gather business platform requirements and determine/recommend required changes.
  • Responsible for developing new operating models for deskside support services for delivery to customer.
  • Responsible for continuous improvement of End User Services experience through participating in periodic technology platform reviews and customer service.
Requirements
  • 1 to 3 years of experience in providing IT support.
  • Good understanding of computer hardware and networking systems.
  • Proficient in Microsoft Office applications (emails, Excel)
  • Good time management and organisational skills.
Shortlisted candidates will be offered a 1 Year Agency Contract employment.