Administrative Assistant (Fire & General Accident Claims0

Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies etc;
• Assist Claims Executive to manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols;
• Periodic review of files as and when required;
• Ensure recovery claims are pursued and followed up periodically;
• Compile monthly/quarterly statistics and any other statistical data when required;
• Any other duty or assignment as and when instructed by the superior.

Requirement:-

• Minimum qualification of Diploma and or related discipline;
• Preferably with Certificate in General Insurance (CGI) qualifications or relevant insurance equivalent;
• At least 2 years of relevant experience;
• Well versed in insurance principles;
• Possess good interpersonal and communications skills;
• Able to multi-task, is a team player; conscientious, tactful, customer-focused and willingness to learn new skills;
• Good working knowledge of Microsoft Office application.

Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies etc;
• Assist Claims Executive to manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols;
• Periodic review of files as and when required;
• Ensure recovery claims are pursued and followed up periodically;
• Compile monthly/quarterly statistics and any other statistical data when required;
• Any other duty or assignment as and when instructed by the superior.

Requirement:-

• Minimum qualification of Diploma and or related discipline;
• Preferably with Certificate in General Insurance (CGI) qualifications or relevant insurance equivalent;
• At least 2 years of relevant experience;
• Well versed in insurance principles;
• Possess good interpersonal and communications skills;
• Able to multi-task, is a team player; conscientious, tactful, customer-focused and willingness to learn new skills;
• Good working knowledge of Microsoft Office application.