
Call Centre Agent for Hospital | South | $1.6-2.8 | Shifts | 1 yr
$ 1,650 - $ 1,650 / month
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Location: Jalan Bukit Merah
Pay: Based on experience & highest qualification: $1650-2300 for GCE N/O/A Levels/Nitec/Higher Nitec, $2,350 to $2,800 for diploma holders
+shift allowance
Description & Requirements:
Answering incoming and outgoing calls in a timely manner and in accordance with the Hospital policy, maintaining confidentiality of caller and Hospital information as directed
Directing calls to internal and external stakeholders
Updating of contact details and relevant information into the Call Centre Enquiry System
Handling and resolving complaints
Performing emergency activations (E.g. Code Blue, Trauma, Acute stroke etc.)
Reporting fault on telecommunication equipments
Performing other related duties as assigned or requested
A Levels/Nitec/Higher Nitec/ Diploma in any discipline
Diploma in any discipline will be recognised for senior positions
Excellent oral and written communication skills
Proficient in Microsoft Office applications (i.e. Excel, Word, Powerpoint)
3 rotating shifts, including weekends and public holidays
Interested applicants, please WhatsApp your resume to @ 98180825 with the quote “Hospital Call Centre”
Lynnette Yap | Outsourcing Team
RecruitFirst Pte Ltd | EA13C6342
Pay: Based on experience & highest qualification: $1650-2300 for GCE N/O/A Levels/Nitec/Higher Nitec, $2,350 to $2,800 for diploma holders
+shift allowance
Description & Requirements:
Answering incoming and outgoing calls in a timely manner and in accordance with the Hospital policy, maintaining confidentiality of caller and Hospital information as directed
Directing calls to internal and external stakeholders
Updating of contact details and relevant information into the Call Centre Enquiry System
Handling and resolving complaints
Performing emergency activations (E.g. Code Blue, Trauma, Acute stroke etc.)
Reporting fault on telecommunication equipments
Performing other related duties as assigned or requested
A Levels/Nitec/Higher Nitec/ Diploma in any discipline
Diploma in any discipline will be recognised for senior positions
Excellent oral and written communication skills
Proficient in Microsoft Office applications (i.e. Excel, Word, Powerpoint)
3 rotating shifts, including weekends and public holidays
Interested applicants, please WhatsApp your resume to @ 98180825 with the quote “Hospital Call Centre”
Lynnette Yap | Outsourcing Team
RecruitFirst Pte Ltd | EA13C6342