
Project Manager
The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth.
By applying for our job opportunities, you're joining a strategic effort to enhance Singapore's Precision Engineering landscape.
Are you a results-oriented professional with a passion for leading impactful projects? Our client is seeking a skilled Project Manager to manage OSS System solutions for a leading telecom operator in Singapore. If you excel at managing technical teams, fostering client relationships, and driving operational excellence, we want to hear from you!
Roles & Responsibilities
Leadership and Oversight
- Report directly to the Chief Technology Officer (CTO).
- Coordinate as the local leader (In cooperation with Product and Implementation Managers from Suntech Headquarters in Poland ) the full scope of OSS System Support & Maintenance project
- Serve as the main contact for clients stakeholders and key representatives, ensuring clear communication and collaboration at all organizational levels.
Team Management
- Foster teamwork and accountability to achieve project objectives.
- organize and strengthen communication between engineers in Singapore and other teams located in Poland
- Lead and mentor a team of implementation engineers, delegating tasks and monitoring progress.
OSS System Support & Maintenance
- Oversee first and second-line support for the OSS system.
- Liaise with the third-line support team in Poland to ensure KPIs are met.
- Analyze and resolve customer issues, escalating complex problems to remote teams with detailed documentation.
- Validate and install new versions of the product within designated maintenance windows.
- Ensure effective communication with clients to meet contractual obligations and maintain high customer satisfaction.
- Provide required reports and documentation of services provided to customer
Software Change Management
- Discuss and agree with customer changes requested to the solution being deployed (including details of solution and architecture, implementation effort estimation and delivery timelines).
- Oversee all phases of the Change Request Lifecycle, including:Solution Design: Collaborate with the client to develop and finalize technical designs.
Development and System Integration: Supervise system configuration, customization, and data migration.
Training and Testing: Organize training sessions, conduct acceptance tests, and support the production launch.
Production launch
- Coordinate with other managers responsible for delivering key system components.
Requirements
Education and Experience
- Bachelor’s degree in a technical field (e.g., IT, Telecommunications, Computer Science).
- At least 3 years of experience managing OSS implementation, support, or maintenance projects.
- Strong understanding of telecommunications network management processes, especially in the areas of . GIS applications, Resource Inventory and Planning
Technical Skills
- Hands-on experience with IT systems integration (BPM, SOA, WebServices).
- Understanding of enterprise scale HW/SW architecture patterns
- Familiarity with systems and applications security standards
Soft Skills
- Excellent verbal and written communication skills in English.
- Resilient under pressure with a solution-oriented and problem-solving approach.
- Open-mindedness, versatility, resistance to stress and the ability to make quick decisions in dynamically changing circumstances
Travel Availability
- Willingness to travel to Poland to collaborate with the team and exchange knowledge.[JB6] [JB7]
Preferred Qualifications
- Experience as a systems architect or business analyst.
- Proven ability to manage teams of 5 or more IT professionals.
- Expertise in organizing training sessions and overseeing acceptance tests.
- Knowledge of GIS solutions and network technologies (IP, WDM, 5G, SDN).
- Familiarity with ITIL standards and best practices for IT system support and maintenance.
- Understanding of TM Forum standards (eTOM, SID, TAM, Open API).
What We Offer
- Opportunities to lead innovative telecom projects in a cutting-edge environment.
- Competitive salary and benefits package.
- Professional development and the chance to collaborate with a talented global team.
The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth.
By applying for our job opportunities, you're joining a strategic effort to enhance Singapore's Precision Engineering landscape.
Are you a results-oriented professional with a passion for leading impactful projects? Our client is seeking a skilled Project Manager to manage OSS System solutions for a leading telecom operator in Singapore. If you excel at managing technical teams, fostering client relationships, and driving operational excellence, we want to hear from you!
Roles & Responsibilities
Leadership and Oversight
- Report directly to the Chief Technology Officer (CTO).
- Coordinate as the local leader (In cooperation with Product and Implementation Managers from Suntech Headquarters in Poland ) the full scope of OSS System Support & Maintenance project
- Serve as the main contact for clients stakeholders and key representatives, ensuring clear communication and collaboration at all organizational levels.
Team Management
- Foster teamwork and accountability to achieve project objectives.
- organize and strengthen communication between engineers in Singapore and other teams located in Poland
- Lead and mentor a team of implementation engineers, delegating tasks and monitoring progress.
OSS System Support & Maintenance
- Oversee first and second-line support for the OSS system.
- Liaise with the third-line support team in Poland to ensure KPIs are met.
- Analyze and resolve customer issues, escalating complex problems to remote teams with detailed documentation.
- Validate and install new versions of the product within designated maintenance windows.
- Ensure effective communication with clients to meet contractual obligations and maintain high customer satisfaction.
- Provide required reports and documentation of services provided to customer
Software Change Management
- Discuss and agree with customer changes requested to the solution being deployed (including details of solution and architecture, implementation effort estimation and delivery timelines).
- Oversee all phases of the Change Request Lifecycle, including:Solution Design: Collaborate with the client to develop and finalize technical designs.
Development and System Integration: Supervise system configuration, customization, and data migration.
Training and Testing: Organize training sessions, conduct acceptance tests, and support the production launch.
Production launch
- Coordinate with other managers responsible for delivering key system components.
Requirements
Education and Experience
- Bachelor’s degree in a technical field (e.g., IT, Telecommunications, Computer Science).
- At least 3 years of experience managing OSS implementation, support, or maintenance projects.
- Strong understanding of telecommunications network management processes, especially in the areas of . GIS applications, Resource Inventory and Planning
Technical Skills
- Hands-on experience with IT systems integration (BPM, SOA, WebServices).
- Understanding of enterprise scale HW/SW architecture patterns
- Familiarity with systems and applications security standards
Soft Skills
- Excellent verbal and written communication skills in English.
- Resilient under pressure with a solution-oriented and problem-solving approach.
- Open-mindedness, versatility, resistance to stress and the ability to make quick decisions in dynamically changing circumstances
Travel Availability
- Willingness to travel to Poland to collaborate with the team and exchange knowledge.[JB6] [JB7]
Preferred Qualifications
- Experience as a systems architect or business analyst.
- Proven ability to manage teams of 5 or more IT professionals.
- Expertise in organizing training sessions and overseeing acceptance tests.
- Knowledge of GIS solutions and network technologies (IP, WDM, 5G, SDN).
- Familiarity with ITIL standards and best practices for IT system support and maintenance.
- Understanding of TM Forum standards (eTOM, SID, TAM, Open API).
What We Offer
- Opportunities to lead innovative telecom projects in a cutting-edge environment.
- Competitive salary and benefits package.
- Professional development and the chance to collaborate with a talented global team.