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Customer Service Coordinator

$ 3,200 - $ 3,700 / month

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  • Handle order administrations, process customers's orders, raise amendment, cancellation, follow-up on customers' orders via the SAP R3 System provide customer service.
  • Monitor and secure and file all necessary shipping documentation of imports, exports and drop shipments from Europe, China to the SEA region.
  • Monitoring the status of the incoming and outgoing shipment.
  • Support Area Sales Managers regarding purchase, forwarders, shipping process, customs duty, liaise and support our warehouse in Singapore regarding delivery of goods and arrange pick up by freight forwarder and customers with warehouse.
  • Follow up on customers' order closely and monitor shipment date to ensure timely delivery and expedite shipments as needed.
  • Execute all aspects of the company's administration for operations.
  • Handle order administrations, process customers's orders, raise amendment, cancellation, follow-up on customers' orders via the SAP R3 System provide customer service.
  • Monitor and secure and file all necessary shipping documentation of imports, exports and drop shipments from Europe, China to the SEA region.
  • Monitoring the status of the incoming and outgoing shipment.
  • Support Area Sales Managers regarding purchase, forwarders, shipping process, customs duty, liaise and support our warehouse in Singapore regarding delivery of goods and arrange pick up by freight forwarder and customers with warehouse.
  • Follow up on customers' order closely and monitor shipment date to ensure timely delivery and expedite shipments as needed.
  • Execute all aspects of the company's administration for operations.