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QA/QC Executive (Food Distribution)

$ 3,700 - $ 4,500 / month

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Location: Tuas

Job Type: Full-Time

Job Description: An exciting Quality Assurance/Quality Control Executive role for European dairy company based in Singapore. This is a role for an individual who is proactive and high. Report directly to General Manager

Responsibilities

Quality Systems, Governance (SFA/HALAL) & Regulations

· Stay up-to-date with government regulations (SFA) on Food & Manufacturing, HALAL standards and protocols.

· Interface with external auditors and regulatory agencies during inspections and audits.

· Develop, update and implement current Food Safety Management System (ISO22000) and Halal Quality Management System (MUIS) in accordance to standards to ensure products produced meet relevant regulations and certification requirements.

· Develop and maintain comprehensive quality documentation, including Standard Operating Procedures (SOPs) and quality reports.

· Train and educate warehouse team on quality control measures.

· Updating and maintenance of food safety & hygiene manual, documents and files.

· Maintain records of inspections, tests, and quality assurance activities. Recognise and document any defects or deviations from quality standards and initiate corrective actions.

· Lead and conduct investigation of customer complaints, maintain investigation log and track investigation closure.

· Liaise with respective departments to address customer complaints by identifying the root cause, verifying the effectiveness of corrective actions and implementing necessary changes.

· Communicate with various respective departments to address quality concerns and implement improvements in product and process standards.

· Develop and conduct appropriate training in all aspects of food quality and safety to ensure compliance to established systems.

· Responsible to issue and complete customer inquiries, questionnaires, COA, product specifications and declarations.

Quality Control

· Perform inspections for incoming/outgoing cargoes based on compliance requirements

· Coordinate and work closely with the pest control provider, ensuring prompt and timely service, reports, and recommendations.

· Assist in investigating product quality incidents, customer complaints, and non-conformances, and implement corrective and preventive actions to mitigate risks and prevent recurrence.

· Ensure personal hygiene and cleanliness of facilities and premises are of high standards.

Location: Tuas

Job Type: Full-Time

Job Description: An exciting Quality Assurance/Quality Control Executive role for European dairy company based in Singapore. This is a role for an individual who is proactive and high. Report directly to General Manager

Responsibilities

Quality Systems, Governance (SFA/HALAL) & Regulations

· Stay up-to-date with government regulations (SFA) on Food & Manufacturing, HALAL standards and protocols.

· Interface with external auditors and regulatory agencies during inspections and audits.

· Develop, update and implement current Food Safety Management System (ISO22000) and Halal Quality Management System (MUIS) in accordance to standards to ensure products produced meet relevant regulations and certification requirements.

· Develop and maintain comprehensive quality documentation, including Standard Operating Procedures (SOPs) and quality reports.

· Train and educate warehouse team on quality control measures.

· Updating and maintenance of food safety & hygiene manual, documents and files.

· Maintain records of inspections, tests, and quality assurance activities. Recognise and document any defects or deviations from quality standards and initiate corrective actions.

· Lead and conduct investigation of customer complaints, maintain investigation log and track investigation closure.

· Liaise with respective departments to address customer complaints by identifying the root cause, verifying the effectiveness of corrective actions and implementing necessary changes.

· Communicate with various respective departments to address quality concerns and implement improvements in product and process standards.

· Develop and conduct appropriate training in all aspects of food quality and safety to ensure compliance to established systems.

· Responsible to issue and complete customer inquiries, questionnaires, COA, product specifications and declarations.

Quality Control

· Perform inspections for incoming/outgoing cargoes based on compliance requirements

· Coordinate and work closely with the pest control provider, ensuring prompt and timely service, reports, and recommendations.

· Assist in investigating product quality incidents, customer complaints, and non-conformances, and implement corrective and preventive actions to mitigate risks and prevent recurrence.

· Ensure personal hygiene and cleanliness of facilities and premises are of high standards.