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Customer Service Executive

$ 3,000 - $ 3,000 / month

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Position: Customer Service Executive

Working Location: Tampines

Working Hour: 8am - 5pm or 8.30am - 5.30pm (5 Days Work Week)

Salary: $3000

Job Responsibilities:

• As the service ambassador for company, you will identify and address customers' uncertainties.

• You will offer solutions and lend a helping hand in alleviating their concerns.

• Active listening and reassuring voice ensuring policyholders' enquiries handled prompt and professional manner.

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Job Requirements:

• Min 1 to 2 years’ experience as a receptionist or in customer service role.

• Strong customer orientation and a high level of service attitude.

• Excellent communication and interpersonal skills.

• Hardworking, extroverted, and enthusiastic about engaging with people.

• Basic proficiency in MS Office and data entry skills.

Only shortlisted candidates will be notified.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Position: Customer Service Executive

Working Location: Tampines

Working Hour: 8am - 5pm or 8.30am - 5.30pm (5 Days Work Week)

Salary: $3000

Job Responsibilities:

• As the service ambassador for company, you will identify and address customers' uncertainties.

• You will offer solutions and lend a helping hand in alleviating their concerns.

• Active listening and reassuring voice ensuring policyholders' enquiries handled prompt and professional manner.

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Job Requirements:

• Min 1 to 2 years’ experience as a receptionist or in customer service role.

• Strong customer orientation and a high level of service attitude.

• Excellent communication and interpersonal skills.

• Hardworking, extroverted, and enthusiastic about engaging with people.

• Basic proficiency in MS Office and data entry skills.

Only shortlisted candidates will be notified.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)