Epicareer Might not Working Properly
Learn More

Lead Account Manager

  • Full Time, onsite
  • VEOLIA WATER TECHNOLOGIES & SOLUTIONS SINGAPORE PTE. LTD.
  • South, Singapore
$ 6,500 - $ 8,500 / month

Checking job availability...

Original
Simplified
  • To lead and build the sales pipeline for Singapore Middle Market (MM), Hydrocarbon Processing Industry (HPI) and Chemical Process Industry (CPI) market. The individual will work closely with the country manager and operation leader to develop sales and service strategy for the Singapore market.
  • To effectively manage key accounts under assigned territory and constantly review and maintain the account operating profitability.
  • To build out a MTP plan for Singapore MM, HPI, CPI and develop a strategy to achieve the plans and meet the key milestones.
  • To effectively manage the key accounts under assigned territory through the implementation of service excellence elements such that all key account contracts are secured.
  • To lead and coach the service team on service excellence and implementation on key accounts.
  • To lead tender discussion and develop commercial/pricing strategy to win account with profitable margin.
  • Provide onsite servicing to existing customers and trouble shooting.
  • Provide general technical direction and assistance to customer in the operation, maintenance, repair, logistic support, and installation of VWTS products.
  • Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports.
  • Focal point for assigned accounts for all matters concerning VWTS products and services and total support, ensuring that both customer and VWTS objectives are met.
  • Conduct training to customer operating personnel to ensure their understanding of the parameters under which the VWTS treatment program and monitoring equipment operates.
  • Ensure that all the KPIs set by customer are met.
  • Ensure customer satisfaction by providing high service standard.

Qualifications

  • 6+ years of relevant work experience managing middle market, oil & gas and petrochemical customers.
  • Chemical/Environmental or equivalent engineering degree.
  • Possess Class 3 driving license.
  • To lead and build the sales pipeline for Singapore Middle Market (MM), Hydrocarbon Processing Industry (HPI) and Chemical Process Industry (CPI) market. The individual will work closely with the country manager and operation leader to develop sales and service strategy for the Singapore market.
  • To effectively manage key accounts under assigned territory and constantly review and maintain the account operating profitability.
  • To build out a MTP plan for Singapore MM, HPI, CPI and develop a strategy to achieve the plans and meet the key milestones.
  • To effectively manage the key accounts under assigned territory through the implementation of service excellence elements such that all key account contracts are secured.
  • To lead and coach the service team on service excellence and implementation on key accounts.
  • To lead tender discussion and develop commercial/pricing strategy to win account with profitable margin.
  • Provide onsite servicing to existing customers and trouble shooting.
  • Provide general technical direction and assistance to customer in the operation, maintenance, repair, logistic support, and installation of VWTS products.
  • Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports.
  • Focal point for assigned accounts for all matters concerning VWTS products and services and total support, ensuring that both customer and VWTS objectives are met.
  • Conduct training to customer operating personnel to ensure their understanding of the parameters under which the VWTS treatment program and monitoring equipment operates.
  • Ensure that all the KPIs set by customer are met.
  • Ensure customer satisfaction by providing high service standard.

Qualifications

  • 6+ years of relevant work experience managing middle market, oil & gas and petrochemical customers.
  • Chemical/Environmental or equivalent engineering degree.
  • Possess Class 3 driving license.