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Jobs or company...

Manager, Front Office & Client Support - 12 months

Salary undisclosed
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About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.About the RoleThe Front Office & Client Support (FO&CS) is responsible overseeing the accurate and timely risk capture and post trade support of all transactions associated with the markets business, identifying and mitigating financial, reputational, regulatory and operational risk, developing strong relationships with the business and our clients and partnering with technology to fully leverage our systematic capabilities. The business has products distributed globally across multiple jurisdictions via internal / external networks and entities. The Global Markets Product asset classes consist of FX, Rates and Credit, Global Capital Markets, Commodities and Structured Products. These products are distributed across a range of clients and across various locations.Role Type: 12 months' Secondment/ Fixed Term, Full TimeWhat will your day look like?Your key responsibilities will include but are not limited to:
  • Focus mainly on post trade lifecycle issue management and support (cancellations, amendments, options expiries, STP issues etc.) on behalf of the trading & Sales desk.
  • Developing internal controls for trade capture models, mitigating operational risks through a proactive approach. Documentation of procedures and controls across FO Support activities.
  • Supporting the growing markets business in Singapore and provide additional support to the global team and key stakeholders.
  • Reviewing current local & global markets processes, propose improvements, and ensure compliance with regulatory changes.
  • Ensuring controls and procedures are adhered to, and to keep abreast of regulatory changes and operational risks.
  • Ownership of issues and to be pro-active in identifying issues and solutions. Ensuring and that all services delivered comply with ANZ Group governance requirements, policies, processes and standards and with legal and regulatory requirements.
  • Contribute to fostering a strong collaborative culture and positive team dynamics consistent with the Bank' Values.
  • Provide support for Sales & Trader and Internal stakeholder for resolution.
What will you bring?To be successful in this role, you will ideally bring the following -
  • Excellent working knowledge of different asset classes, (FX, Commodities, Rates & Credit as well as structured products).
  • Excellent knowledge of middle office processes and the Front Office trading system Murex. Knowledge of broker execution platforms will be advantageous.
  • Ability to be flexible in your daily work routine to cater to ad hoc investigations or reporting requirements. Able to work on an individual basis but also to work as part of a bigger global team.
  • Ability to influence people to deliver outcomes, build strong working relationships within and across business units.
  • Strong customer service ethic, subject to maintaining internal controls
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 89808.Job Posting End Date24/03/2025 , 11.59pm, (Melbourne Australia)
About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.About the RoleThe Front Office & Client Support (FO&CS) is responsible overseeing the accurate and timely risk capture and post trade support of all transactions associated with the markets business, identifying and mitigating financial, reputational, regulatory and operational risk, developing strong relationships with the business and our clients and partnering with technology to fully leverage our systematic capabilities. The business has products distributed globally across multiple jurisdictions via internal / external networks and entities. The Global Markets Product asset classes consist of FX, Rates and Credit, Global Capital Markets, Commodities and Structured Products. These products are distributed across a range of clients and across various locations.Role Type: 12 months' Secondment/ Fixed Term, Full TimeWhat will your day look like?Your key responsibilities will include but are not limited to:
  • Focus mainly on post trade lifecycle issue management and support (cancellations, amendments, options expiries, STP issues etc.) on behalf of the trading & Sales desk.
  • Developing internal controls for trade capture models, mitigating operational risks through a proactive approach. Documentation of procedures and controls across FO Support activities.
  • Supporting the growing markets business in Singapore and provide additional support to the global team and key stakeholders.
  • Reviewing current local & global markets processes, propose improvements, and ensure compliance with regulatory changes.
  • Ensuring controls and procedures are adhered to, and to keep abreast of regulatory changes and operational risks.
  • Ownership of issues and to be pro-active in identifying issues and solutions. Ensuring and that all services delivered comply with ANZ Group governance requirements, policies, processes and standards and with legal and regulatory requirements.
  • Contribute to fostering a strong collaborative culture and positive team dynamics consistent with the Bank' Values.
  • Provide support for Sales & Trader and Internal stakeholder for resolution.
What will you bring?To be successful in this role, you will ideally bring the following -
  • Excellent working knowledge of different asset classes, (FX, Commodities, Rates & Credit as well as structured products).
  • Excellent knowledge of middle office processes and the Front Office trading system Murex. Knowledge of broker execution platforms will be advantageous.
  • Ability to be flexible in your daily work routine to cater to ad hoc investigations or reporting requirements. Able to work on an individual basis but also to work as part of a bigger global team.
  • Ability to influence people to deliver outcomes, build strong working relationships within and across business units.
  • Strong customer service ethic, subject to maintaining internal controls
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 89808.Job Posting End Date24/03/2025 , 11.59pm, (Melbourne Australia)