What the role is:As a Product Manager on payment and integration, you will be responsible for planning and executing the full product lifecycle, with a specific focus on crafting custom experiences for each user journey, designing, testing, and iterating through experiments, monitoring, capturing, and studying user behavior, collecting, analyzing, and presenting user interest, analyzing and studying user segments, creating data-driven analytics and insights, driving user growth, keeping things organized, and ensuring compliance and governance. This role also requires experience in the use of digital ticketing and commercial ecommerce platforms.What you will be working on:Crafting Custom Experiences for Each User Journey:Establish a clear vision for the productCollaborate with business partners to define the product vision and missionWork out product outreach and promotion strategies with business partnersDefine the product go-to-market strategy and execute the planDesigning, Testing, and Iterating Through Experiments:Design, test, and iterate through experiments to improve the user journeyManage the product budget through expenditure monitoring and cashflow managementDevelop the workplan with the product teamProvide sufficient resources for product development, including procurement of software, hardware, and ICT professional servicesMonitoring, Capturing, and Studying User Behaviour:Conduct user studies to understand their needs and problemsAnalyze data to uncover usage patterns that can inform product decisionsResearch the industry to understand complimentary and competing solutionsCollecting, Analyzing, and Presenting User Interest:Translate the product strategy into technical, detailed, actionable plans for business and vendor teamsUnderstand the developers' needs and support them in exploring emerging tools and techniquesFormulate strong proposals by evaluating the pros and cons of different solutionsCreating Data-Driven Analytics and Insights:Create data-driven analytics and insights for action and to make appropriate trade-offsCoordinate efforts across multiple functions including marketing, legal, and financeCo-create budget papers with the Product Owner to seek resources for the product's developmentDriving User Growth:Drive user adoption and growth through increased engagement and expanding types of featuresMaintain a wide network with key user agencies and central government product teamsParticipate in public-speaking engagements to raise awareness of the productKeeping Things OrganizeRun efficient meetings to keep stakeholders and product team members updatedPrioritize, plan, and track what needs to be doneDocument key information and decisions about the productBe responsible for securing funding and monitoring expensesCompliance and Governance:Ensure that the product meets security and performance requirementsAdhere to compliance requirements and auditsWhat we are looking for:Background in Computer Science, Infocomm Technology, Engineering, or related field with preferably 3-5 years of relevant experiencePrior working experience in product management, IT business analysis, application solutioning design, and testingExperience in modern product development/management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development will be strongly preferredExperience working directly with engineers, designers, and other product managers (ideally at least 3 years)Strong analytical, conceptualization, and problem-solving skillsGood communication skills with the ability to pitch ideas and influenceRelevant certifications such as CITPM, COMIT, PMP, and Certified Scrum MasterExperience in the use of digital ticketing and commercial ecommerce platformsAbout National Heritage Board:The National Heritage Board (NHB) champions the development of a vibrant cultural and heritage sector in Singapore. Our role is to make heritage enriching, relevant, accessible and above all, enjoyable to Singaporeans and visitors alike. If you have the Passion …to build a nation of confident people and sense of rootedness …to deliver great service towards a strong community …to inspire generations of Singaporeans through heritage preservation …to continually innovate and develop yourself as a professional …to have fun while doing all of the above We Want You! http://www.nhb.gov.sg
What the role is:As a Product Manager on payment and integration, you will be responsible for planning and executing the full product lifecycle, with a specific focus on crafting custom experiences for each user journey, designing, testing, and iterating through experiments, monitoring, capturing, and studying user behavior, collecting, analyzing, and presenting user interest, analyzing and studying user segments, creating data-driven analytics and insights, driving user growth, keeping things organized, and ensuring compliance and governance. This role also requires experience in the use of digital ticketing and commercial ecommerce platforms.What you will be working on:Crafting Custom Experiences for Each User Journey:Establish a clear vision for the productCollaborate with business partners to define the product vision and missionWork out product outreach and promotion strategies with business partnersDefine the product go-to-market strategy and execute the planDesigning, Testing, and Iterating Through Experiments:Design, test, and iterate through experiments to improve the user journeyManage the product budget through expenditure monitoring and cashflow managementDevelop the workplan with the product teamProvide sufficient resources for product development, including procurement of software, hardware, and ICT professional servicesMonitoring, Capturing, and Studying User Behaviour:Conduct user studies to understand their needs and problemsAnalyze data to uncover usage patterns that can inform product decisionsResearch the industry to understand complimentary and competing solutionsCollecting, Analyzing, and Presenting User Interest:Translate the product strategy into technical, detailed, actionable plans for business and vendor teamsUnderstand the developers' needs and support them in exploring emerging tools and techniquesFormulate strong proposals by evaluating the pros and cons of different solutionsCreating Data-Driven Analytics and Insights:Create data-driven analytics and insights for action and to make appropriate trade-offsCoordinate efforts across multiple functions including marketing, legal, and financeCo-create budget papers with the Product Owner to seek resources for the product's developmentDriving User Growth:Drive user adoption and growth through increased engagement and expanding types of featuresMaintain a wide network with key user agencies and central government product teamsParticipate in public-speaking engagements to raise awareness of the productKeeping Things OrganizeRun efficient meetings to keep stakeholders and product team members updatedPrioritize, plan, and track what needs to be doneDocument key information and decisions about the productBe responsible for securing funding and monitoring expensesCompliance and Governance:Ensure that the product meets security and performance requirementsAdhere to compliance requirements and auditsWhat we are looking for:Background in Computer Science, Infocomm Technology, Engineering, or related field with preferably 3-5 years of relevant experiencePrior working experience in product management, IT business analysis, application solutioning design, and testingExperience in modern product development/management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development will be strongly preferredExperience working directly with engineers, designers, and other product managers (ideally at least 3 years)Strong analytical, conceptualization, and problem-solving skillsGood communication skills with the ability to pitch ideas and influenceRelevant certifications such as CITPM, COMIT, PMP, and Certified Scrum MasterExperience in the use of digital ticketing and commercial ecommerce platformsAbout National Heritage Board:The National Heritage Board (NHB) champions the development of a vibrant cultural and heritage sector in Singapore. Our role is to make heritage enriching, relevant, accessible and above all, enjoyable to Singaporeans and visitors alike. If you have the Passion …to build a nation of confident people and sense of rootedness …to deliver great service towards a strong community …to inspire generations of Singaporeans through heritage preservation …to continually innovate and develop yourself as a professional …to have fun while doing all of the above We Want You! http://www.nhb.gov.sg
