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- Identify and onboard top-tier global and regional merchants across retail, travel, hospitality, dining, and lifestyle sectors.
- Develop and structure customized loyalty program constructs that align with banking partners' goals and consumer behavior.
- Assess market trends and customer insights to optimize merchant offers and benefits within the loyalty program.
- Commercial Negotiation & Onboarding
- Lead end-to-end commercial discussions, negotiations, and contract closures with merchants.
- Define revenue models, incentive structures, and merchant discount frameworks to ensure program profitability.
- Oversee merchant onboarding and integration, working closely with internal product and tech teams for seamless execution.
- Merchant & Banking Relationship Management
- Serve as the key account manager for onboarded merchants, ensuring long-term engagement and value realization.
- Track program performance, analyze merchant contribution, and optimize offerings to enhance customer engagement.
- Resolve operational challenges, ensure compliance with banking/fintech regulations, and drive continued innovation in loyalty offerings.
- Cross-functional Collaboration
- Work closely with internal teams, including banking partnerships, product, marketing, and operations, to ensure smooth execution of programs.
- Collaborate with global stakeholders to scale successful merchant programs across different geographies.
- Provide insights on regional consumer spending trends and competitive benchmarking to refine program strategies.
- 3-5 years of experience in merchant partnerships, business development, or strategic alliances in banking, fintech, or loyalty program domains.
- Strong understanding of banking loyalty programs, card-linked offers, and merchant-funded benefits.
- Expertise in commercial negotiations and structuring high-impact partnerships with large enterprises.
- Experience working across APAC markets, with deep knowledge of regional merchant ecosystems.
- Ability to work in a fast-paced, cross-functional environment with a strategic and execution-focused mindset.
- Strong analytical skills with the ability to derive data-driven insights and optimize partnership performance.
- Excellent communication, stakeholder management, and problem-solving skills.
- Be part of a high-growth fintech/banking ecosystem driving innovation in loyalty programs.
- Work with leading global merchants and banking partners to create cutting-edge consumer experiences.
- Collaborate with a dynamic, entrepreneurial team and shape the future of banking-led commerce.
- Identify and onboard top-tier global and regional merchants across retail, travel, hospitality, dining, and lifestyle sectors.
- Develop and structure customized loyalty program constructs that align with banking partners' goals and consumer behavior.
- Assess market trends and customer insights to optimize merchant offers and benefits within the loyalty program.
- Commercial Negotiation & Onboarding
- Lead end-to-end commercial discussions, negotiations, and contract closures with merchants.
- Define revenue models, incentive structures, and merchant discount frameworks to ensure program profitability.
- Oversee merchant onboarding and integration, working closely with internal product and tech teams for seamless execution.
- Merchant & Banking Relationship Management
- Serve as the key account manager for onboarded merchants, ensuring long-term engagement and value realization.
- Track program performance, analyze merchant contribution, and optimize offerings to enhance customer engagement.
- Resolve operational challenges, ensure compliance with banking/fintech regulations, and drive continued innovation in loyalty offerings.
- Cross-functional Collaboration
- Work closely with internal teams, including banking partnerships, product, marketing, and operations, to ensure smooth execution of programs.
- Collaborate with global stakeholders to scale successful merchant programs across different geographies.
- Provide insights on regional consumer spending trends and competitive benchmarking to refine program strategies.
- 3-5 years of experience in merchant partnerships, business development, or strategic alliances in banking, fintech, or loyalty program domains.
- Strong understanding of banking loyalty programs, card-linked offers, and merchant-funded benefits.
- Expertise in commercial negotiations and structuring high-impact partnerships with large enterprises.
- Experience working across APAC markets, with deep knowledge of regional merchant ecosystems.
- Ability to work in a fast-paced, cross-functional environment with a strategic and execution-focused mindset.
- Strong analytical skills with the ability to derive data-driven insights and optimize partnership performance.
- Excellent communication, stakeholder management, and problem-solving skills.
- Be part of a high-growth fintech/banking ecosystem driving innovation in loyalty programs.
- Work with leading global merchants and banking partners to create cutting-edge consumer experiences.
- Collaborate with a dynamic, entrepreneurial team and shape the future of banking-led commerce.