Restaurant Manager
Job Description:
We are seeking a highly skilled and enthusiastic Restaurant Manager to oversee the operations of our upscale Japanese Omakase restaurant. The ideal candidate will have a deep appreciation for Japanese cuisine, exceptional leadership skills, and a commitment to delivering an unparalleled dining experience. The Manager will be responsible for ensuring the highest standards of service, managing staff, and maintaining the restaurant’s reputation for excellence.
Key Responsibilities:
- Oversee daily operations, including front-of-house and back-of-house activities (e.g.: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc)
- Ensure seamless coordination between the kitchen and service teams.
- Maintain inventory levels and manage supplier relationships.
- Monitor and control costs, sales and profit & loss to meet financial targets.
- Ensure guests receive an exceptional and personalized dining experience.
- Handle guest inquiries, feedback, and complaints with professionalism and care.
- Maintain the restaurant’s reputation for excellence in service and cuisine.
- Recruit, train, and mentor service staff.
- Foster a positive and collaborative work environment with the chefs and service staff.
- Schedule shifts and manage service staff performance.
- Ensure the highest standards of food quality, presentation, and hygiene.
- Regularly review and update the menu in collaboration with the head chef.
- Conduct regular inspections to ensure compliance with health and safety regulations.
- Develop and implement strategies to attract and retain customers.
- Promote the restaurant through social media, events, and partnerships.
- Build relationships with regular customers and create loyalty programs.
Job Requirements:
- Minimum of 2 years of experience in restaurant management, preferably in a high-end Japanese or fine dining establishment.
- Proven experience managing an Omakase or sushi restaurant is a strong advantage.
- Good understanding of Japanese cuisine, particularly Omakase and sushi traditions.
- Familiarity with premium ingredients, such as sushi-grade fish.
- Knowledge of wine, sake, and other beverages paired with Japanese cuisine.
- Exceptional leadership and team management skills.
- Strong communication and interpersonal abilities.
- Ability to work under pressure in a fast-paced F&B environment.
- Excellent problem-solving and decision-making skills.
- High attention to detail and commitment to excellence.
- Professional demeanour and strong customer service orientation.
- Able to commit shift work, weekends and public holidays.
- Proficient in MS Office applications for administrative work
- Minimum diploma in Hospitality Management, Business Administration, or a related field is preferred.
- Additional certifications in food safety or hospitality are a plus.
Job Description:
We are seeking a highly skilled and enthusiastic Restaurant Manager to oversee the operations of our upscale Japanese Omakase restaurant. The ideal candidate will have a deep appreciation for Japanese cuisine, exceptional leadership skills, and a commitment to delivering an unparalleled dining experience. The Manager will be responsible for ensuring the highest standards of service, managing staff, and maintaining the restaurant’s reputation for excellence.
Key Responsibilities:
- Oversee daily operations, including front-of-house and back-of-house activities (e.g.: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc)
- Ensure seamless coordination between the kitchen and service teams.
- Maintain inventory levels and manage supplier relationships.
- Monitor and control costs, sales and profit & loss to meet financial targets.
- Ensure guests receive an exceptional and personalized dining experience.
- Handle guest inquiries, feedback, and complaints with professionalism and care.
- Maintain the restaurant’s reputation for excellence in service and cuisine.
- Recruit, train, and mentor service staff.
- Foster a positive and collaborative work environment with the chefs and service staff.
- Schedule shifts and manage service staff performance.
- Ensure the highest standards of food quality, presentation, and hygiene.
- Regularly review and update the menu in collaboration with the head chef.
- Conduct regular inspections to ensure compliance with health and safety regulations.
- Develop and implement strategies to attract and retain customers.
- Promote the restaurant through social media, events, and partnerships.
- Build relationships with regular customers and create loyalty programs.
Job Requirements:
- Minimum of 2 years of experience in restaurant management, preferably in a high-end Japanese or fine dining establishment.
- Proven experience managing an Omakase or sushi restaurant is a strong advantage.
- Good understanding of Japanese cuisine, particularly Omakase and sushi traditions.
- Familiarity with premium ingredients, such as sushi-grade fish.
- Knowledge of wine, sake, and other beverages paired with Japanese cuisine.
- Exceptional leadership and team management skills.
- Strong communication and interpersonal abilities.
- Ability to work under pressure in a fast-paced F&B environment.
- Excellent problem-solving and decision-making skills.
- High attention to detail and commitment to excellence.
- Professional demeanour and strong customer service orientation.
- Able to commit shift work, weekends and public holidays.
- Proficient in MS Office applications for administrative work
- Minimum diploma in Hospitality Management, Business Administration, or a related field is preferred.
- Additional certifications in food safety or hospitality are a plus.