F
Service Crew
$ 2,500 - $ 3,300 / month
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Job Description:
We are seeking dedicated and enthusiastic Service Crew members to join our team at a high-end Japanese Omakase restaurant. The ideal candidates will have a passion for Japanese cuisine, excellent interpersonal skills, and a commitment to providing exceptional service. As part of the service team, you will play a key role in creating a memorable dining experience for our guests.
Key Responsibilities:
- Greet guests warmly and guide them through the Omakase dining experience.
- Provide detailed explanations of menu items, including ingredients, preparation methods, and cultural significance.
- Take customer orders with precision, ensuring accurate entry into the POS (point-of-sale) system.
- Anticipate and fulfil guest needs with professionalism and attentiveness.
- Set up and maintain the dining area, ensuring it is clean, organized, and visually appealing.
- Serve food and beverages in a timely and elegant manner, adhering to the restaurant’s standards.
- Assist in the preparation of beverages, such as tea, sake, or wine, as required.
- Work closely with the chefs and kitchen team to ensure smooth service and accurate order delivery.
- Support colleagues during peak hours to maintain a high level of service.
- Ensure all tableware, glassware, and cutlery are spotless and properly arranged.
- Follow strict hygiene and sanitation protocols to maintain a clean and safe dining environment.
- Assist with inventory management and restocking of service items.
- Handle guest inquiries, feedback, and complaints with professionalism.
- Participate in daily roll-calls and team briefings to stay informed about menu updates, promotions, and operational goals.
- To carry our ad-hoc duties as assigned.
Job Requirements:
- Minimum of 2 year of experience in a similar role, preferably in a fine dining or Japanese restaurant but not mandatory.
- Experience in customer service or hospitality roles is an advantage.
- Fluent in English for effective communication with customers.
- Basic understanding of Japanese cuisine, particularly Omakase and sushi, is a plus.
- Familiarity with Japanese dining etiquette and traditions is desirable.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a proactive attitude.
- Ability to work efficiently in a fast-paced environment.
- Friendly, approachable, and customer-focused.
- Willingness to learn and adapt to new challenges.
- Ability to stand for extended periods and carry trays or service items.
- Flexibility to work evenings, weekends, and public holidays.
Job Description:
We are seeking dedicated and enthusiastic Service Crew members to join our team at a high-end Japanese Omakase restaurant. The ideal candidates will have a passion for Japanese cuisine, excellent interpersonal skills, and a commitment to providing exceptional service. As part of the service team, you will play a key role in creating a memorable dining experience for our guests.
Key Responsibilities:
- Greet guests warmly and guide them through the Omakase dining experience.
- Provide detailed explanations of menu items, including ingredients, preparation methods, and cultural significance.
- Take customer orders with precision, ensuring accurate entry into the POS (point-of-sale) system.
- Anticipate and fulfil guest needs with professionalism and attentiveness.
- Set up and maintain the dining area, ensuring it is clean, organized, and visually appealing.
- Serve food and beverages in a timely and elegant manner, adhering to the restaurant’s standards.
- Assist in the preparation of beverages, such as tea, sake, or wine, as required.
- Work closely with the chefs and kitchen team to ensure smooth service and accurate order delivery.
- Support colleagues during peak hours to maintain a high level of service.
- Ensure all tableware, glassware, and cutlery are spotless and properly arranged.
- Follow strict hygiene and sanitation protocols to maintain a clean and safe dining environment.
- Assist with inventory management and restocking of service items.
- Handle guest inquiries, feedback, and complaints with professionalism.
- Participate in daily roll-calls and team briefings to stay informed about menu updates, promotions, and operational goals.
- To carry our ad-hoc duties as assigned.
Job Requirements:
- Minimum of 2 year of experience in a similar role, preferably in a fine dining or Japanese restaurant but not mandatory.
- Experience in customer service or hospitality roles is an advantage.
- Fluent in English for effective communication with customers.
- Basic understanding of Japanese cuisine, particularly Omakase and sushi, is a plus.
- Familiarity with Japanese dining etiquette and traditions is desirable.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a proactive attitude.
- Ability to work efficiently in a fast-paced environment.
- Friendly, approachable, and customer-focused.
- Willingness to learn and adapt to new challenges.
- Ability to stand for extended periods and carry trays or service items.
- Flexibility to work evenings, weekends, and public holidays.