We are seeking a dedicated and experienced Retail Supervisor to lead our store team in achieving sales targets and ensuring operational excellence. You will be responsible for overseeing the daily operations of the store, guiding and motivating the sales team, and driving service standards. If you have strong leadership skills and a passion for retail, we’d love to hear from you!
Key Responsibilities
- Oversee daily store operations to ensure a smooth and efficient workflow
- Supervise and coordinate the activities of Retail Assistants, Cashiers, and 3rd party staff
- Conduct morning briefings before store opening
- Perform duties of an Assistant Retail Supervisor where necessary
- Assist the Manager in executing administrative functions
- Approve goods return and refund transactions
- Monitor stock levels and initiate repeat orders of basic inventory
- Manage merchandising activities to drive sales performance
- Estimate business needs and authorise the purchase of goods in appropriate types, qualities, and quantities
- Conduct regular stock takes and reconcile inventory discrepancies
- Stay updated on corporate policies and statutory requirements, and ensure compliance
- Attend to and manage workplace incidents or accidents, and report them to headquarters
- Communicate effectively with colleagues, customers, and other parties involved in store operations
- Conduct training for store roles when required
- Carry out other ad hoc duties as assigned
Requirements
- Strong leadership and organisational skills
- A good team player who is able to multi-task in a fast-paced environment
- Positive attitude with a willingness to learn
- Able to work independently and collaboratively
- Good communication and interpersonal skills
- Prior experience in a supervisory role within the retail sector is preferred
We are seeking a dedicated and experienced Retail Supervisor to lead our store team in achieving sales targets and ensuring operational excellence. You will be responsible for overseeing the daily operations of the store, guiding and motivating the sales team, and driving service standards. If you have strong leadership skills and a passion for retail, we’d love to hear from you!
Key Responsibilities
- Oversee daily store operations to ensure a smooth and efficient workflow
- Supervise and coordinate the activities of Retail Assistants, Cashiers, and 3rd party staff
- Conduct morning briefings before store opening
- Perform duties of an Assistant Retail Supervisor where necessary
- Assist the Manager in executing administrative functions
- Approve goods return and refund transactions
- Monitor stock levels and initiate repeat orders of basic inventory
- Manage merchandising activities to drive sales performance
- Estimate business needs and authorise the purchase of goods in appropriate types, qualities, and quantities
- Conduct regular stock takes and reconcile inventory discrepancies
- Stay updated on corporate policies and statutory requirements, and ensure compliance
- Attend to and manage workplace incidents or accidents, and report them to headquarters
- Communicate effectively with colleagues, customers, and other parties involved in store operations
- Conduct training for store roles when required
- Carry out other ad hoc duties as assigned
Requirements
- Strong leadership and organisational skills
- A good team player who is able to multi-task in a fast-paced environment
- Positive attitude with a willingness to learn
- Able to work independently and collaboratively
- Good communication and interpersonal skills
- Prior experience in a supervisory role within the retail sector is preferred