Application Engineer - Singapore

Position Title: Application Engineer

Department: Engineering

Location: Singapore

Employment Type: Full-Time

Reports To: Operation Manager

We are seeking a highly skilled and motivated Application Engineer to join our team in the security industry. The ideal candidate will have a strong background in physical security systems, including access control, IP CCTV, and life safety systems. This role involves working closely with customers, project teams, and third-party stakeholders to ensure the successful implementation, commissioning, and maintenance of security systems. The Application Engineer will play a key role in troubleshooting, installation, and ensuring the highest quality of service delivery.

• Assist with pre-builds and system configurations as required.
• Attend site meetings with customers and project management teams to analyze system requirements and provide technical recommendations.
• Develop and execute test plans, coordinate with commissioning teams, and conduct system testing.
• Participate in the preparation and coordination of detailed commissioning schedules.
• Supervise and ensure quality control during the installation of electrical and security systems.
• Oversee commissioning activities to ensure timely and effective execution within the defined technical scope.
• Conduct day-to-day coordination and documentation of commissioning work, including toolbox meetings if required.
• Investigate, diagnose, and repair system faults and issues.
• Perform on-site modifications to meet project scope and address site changes.
• Follow projects through to final adjustments, commissioning, and customer sign-off.
• Prepare snagging lists and ensure all issues are resolved.
• Participate in the preparation of manuals, test documentation, and SAT/FAT reports.
• Report areas or procedures for improvement to enhance system performance and efficiency.

• Attend customer sites to service and maintain hardware and software systems.
• Carry out preventive maintenance services for contracted customers.
• Manage and maintain strong relationships with project stakeholders, including sub-contractors, suppliers, and customers.
  

• Education: Diploma/Degree in Engineering or a related field.
• Experience: Minimum of 3 years of experience in the physical security industry.
• Technical Knowledge:
• Strong IT and networking knowledge.
• Hands-on experience with Access Control systems, Locks, and IP CCTV systems.
• Knowledge of Life Safety, Fire Detection, and Suppression Systems is preferred.
• Experience with Lenel, Genetec, and/or CCure systems is highly desirable.
• Skills:
• Proven troubleshooting and installation expertise.
• Ability to lead third parties and liaise with various stakeholders.
• Excellent oral and written communication skills.
• Strong organizational and project coordination abilities.
  

• Problem-solving and analytical thinking.
• Attention to detail and commitment to quality.
• Strong interpersonal and customer relationship management skills.
• Ability to work independently and as part of a team.
• Time management and ability to meet deadlines.
  

• Frequent site visits and on-site work required.
• Occasional travel to customer locations.
• Must be able to work in various environments, including construction sites and office settings.
  

Position Title: Application Engineer

Department: Engineering

Location: Singapore

Employment Type: Full-Time

Reports To: Operation Manager

We are seeking a highly skilled and motivated Application Engineer to join our team in the security industry. The ideal candidate will have a strong background in physical security systems, including access control, IP CCTV, and life safety systems. This role involves working closely with customers, project teams, and third-party stakeholders to ensure the successful implementation, commissioning, and maintenance of security systems. The Application Engineer will play a key role in troubleshooting, installation, and ensuring the highest quality of service delivery.

• Assist with pre-builds and system configurations as required.
• Attend site meetings with customers and project management teams to analyze system requirements and provide technical recommendations.
• Develop and execute test plans, coordinate with commissioning teams, and conduct system testing.
• Participate in the preparation and coordination of detailed commissioning schedules.
• Supervise and ensure quality control during the installation of electrical and security systems.
• Oversee commissioning activities to ensure timely and effective execution within the defined technical scope.
• Conduct day-to-day coordination and documentation of commissioning work, including toolbox meetings if required.
• Investigate, diagnose, and repair system faults and issues.
• Perform on-site modifications to meet project scope and address site changes.
• Follow projects through to final adjustments, commissioning, and customer sign-off.
• Prepare snagging lists and ensure all issues are resolved.
• Participate in the preparation of manuals, test documentation, and SAT/FAT reports.
• Report areas or procedures for improvement to enhance system performance and efficiency.

• Attend customer sites to service and maintain hardware and software systems.
• Carry out preventive maintenance services for contracted customers.
• Manage and maintain strong relationships with project stakeholders, including sub-contractors, suppliers, and customers.
  

• Education: Diploma/Degree in Engineering or a related field.
• Experience: Minimum of 3 years of experience in the physical security industry.
• Technical Knowledge:
• Strong IT and networking knowledge.
• Hands-on experience with Access Control systems, Locks, and IP CCTV systems.
• Knowledge of Life Safety, Fire Detection, and Suppression Systems is preferred.
• Experience with Lenel, Genetec, and/or CCure systems is highly desirable.
• Skills:
• Proven troubleshooting and installation expertise.
• Ability to lead third parties and liaise with various stakeholders.
• Excellent oral and written communication skills.
• Strong organizational and project coordination abilities.
  

• Problem-solving and analytical thinking.
• Attention to detail and commitment to quality.
• Strong interpersonal and customer relationship management skills.
• Ability to work independently and as part of a team.
• Time management and ability to meet deadlines.
  

• Frequent site visits and on-site work required.
• Occasional travel to customer locations.
• Must be able to work in various environments, including construction sites and office settings.