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Responsibilities:
Lead and supervise cleaning teams at various client locations, providing guidance and ensuring tasks are performed according to company standards.
Provide leadership, motivation, and support to team members, ensuring they meet performance expectations.
Conduct regular inspections of cleaning work to ensure high-quality standards are maintained.
Address any issues or discrepancies with the cleaning quality immediately, providing feedback and corrective action when necessary.
Communicate with clients to understand their needs and ensure services are tailored to meet expectations.
Resolve any complaints or issues with professionalism and tact.
Train new staff members on company cleaning standards, safety protocols, and customer service expectations.
Ensure all team members are adhering to proper cleaning techniques and safety procedures.
Ensure cleaning teams are scheduled appropriately to cover all client needs, particularly during peak periods or when other staff are unavailable.
Coordinate with the operations team to make adjustments to schedules and staffing levels as needed.
Ensure the availability of cleaning supplies and equipment at all job sites, reporting any issues or shortages to management.
Requirements:
Proven experience in the cleaning industry, with at least 1-2 years in a supervisory or leadership role.
Strong leadership and interpersonal skills, with the ability to manage and motivate a team.
Excellent organizational and time-management skills.
Ability to adapt to changing environments and work at different client locations.
Knowledge of cleaning techniques, products, and safety procedures.
Experience in machine cleaning.
Knowledge of cleaning industry standards and regulatory requirements.
Certification or training in safety or cleaning best practices is a plus.
Ability to handle multiple tasks and prioritize effectively.
Gross salary up to S$2500.00
Lead and supervise cleaning teams at various client locations, providing guidance and ensuring tasks are performed according to company standards.
Provide leadership, motivation, and support to team members, ensuring they meet performance expectations.
Conduct regular inspections of cleaning work to ensure high-quality standards are maintained.
Address any issues or discrepancies with the cleaning quality immediately, providing feedback and corrective action when necessary.
Communicate with clients to understand their needs and ensure services are tailored to meet expectations.
Resolve any complaints or issues with professionalism and tact.
Train new staff members on company cleaning standards, safety protocols, and customer service expectations.
Ensure all team members are adhering to proper cleaning techniques and safety procedures.
Ensure cleaning teams are scheduled appropriately to cover all client needs, particularly during peak periods or when other staff are unavailable.
Coordinate with the operations team to make adjustments to schedules and staffing levels as needed.
Ensure the availability of cleaning supplies and equipment at all job sites, reporting any issues or shortages to management.
Requirements:
Proven experience in the cleaning industry, with at least 1-2 years in a supervisory or leadership role.
Strong leadership and interpersonal skills, with the ability to manage and motivate a team.
Excellent organizational and time-management skills.
Ability to adapt to changing environments and work at different client locations.
Knowledge of cleaning techniques, products, and safety procedures.
Experience in machine cleaning.
Knowledge of cleaning industry standards and regulatory requirements.
Certification or training in safety or cleaning best practices is a plus.
Ability to handle multiple tasks and prioritize effectively.
Gross salary up to S$2500.00