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  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  4. Scroll down and click on JavaScript.
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  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Service Team Lead / Manager [Logistics | SAP/R3/S4 Hana] - 1208

$ 4,000 - $ 6,000 / month
Checking job availability...
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Simplified

Customer Service Team Lead / Manager

(order management and logistics)

  • Working Days: 5 days (Mon-Fri)
  • Working Timing: 830am – 530pm
  • Working Location: North Bridge Road, near City Hall & Clarke Quay MRT
  • Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

  • Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
  • Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
  • Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
  • Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
  • Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
  • Review and refresh key performance indicators (KPIs) on internal team and external partners.
  • Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
  • Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

  • Degree/Professional certificate in a related field preferred.
  • 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
  • Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
  • Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Team Lead / Manager

(order management and logistics)

  • Working Days: 5 days (Mon-Fri)
  • Working Timing: 830am – 530pm
  • Working Location: North Bridge Road, near City Hall & Clarke Quay MRT
  • Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

  • Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
  • Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
  • Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
  • Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
  • Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
  • Review and refresh key performance indicators (KPIs) on internal team and external partners.
  • Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
  • Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

  • Degree/Professional certificate in a related field preferred.
  • 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
  • Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
  • Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279