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Technical Support Engineer

$ 3,500 - $ 6,000 / month

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Job Description:

  • Responsible for project follow-up and technical support for projects;
  • Preparation for project delivery, including scheme review and test verification to ensure the project solution can be stably implemented;
  • On-site delivery and implementation of the project;
  • Handling and resolving product and system-level issues of the project;
  • Recording the project delivery process, organizing project documents, and producing a project summary report after completion;
  • Participating in project acceptance and presentation, demonstrating the project’s effects and functions to ensure successful acceptance.

Requirements:

  • Bachelor’s degree or above in Computer Science, Communications, Electronics, or related fields, with fluent English in listening, speaking, reading, and writing;
  • More than one year of experience in project technical support, with familiarity in network communication technology preferred;
  • Excellent communication skills and service orientation, meticulous and detail-oriented work attitude, hardworking and resilient;
  • Strong documentation writing skills.

Job Description:

  • Responsible for project follow-up and technical support for projects;
  • Preparation for project delivery, including scheme review and test verification to ensure the project solution can be stably implemented;
  • On-site delivery and implementation of the project;
  • Handling and resolving product and system-level issues of the project;
  • Recording the project delivery process, organizing project documents, and producing a project summary report after completion;
  • Participating in project acceptance and presentation, demonstrating the project’s effects and functions to ensure successful acceptance.

Requirements:

  • Bachelor’s degree or above in Computer Science, Communications, Electronics, or related fields, with fluent English in listening, speaking, reading, and writing;
  • More than one year of experience in project technical support, with familiarity in network communication technology preferred;
  • Excellent communication skills and service orientation, meticulous and detail-oriented work attitude, hardworking and resilient;
  • Strong documentation writing skills.