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JOB SUMMARY:
- Lead the Memberships team to generate a positive engagement climate of members.
- Formulate and implement marketing and public relations strategies for membership acquisition.
- Custodian of Membership by-laws and policies at the Club.
- Manage the P&L by being accountable for revenue generation, cost control, budgeting, forecast and profitability which aligns with overall business objectives.
MAIN DUTIES AND KEY RESPONSIBILITIES:
- Day-to-day supervision of Membership sales, operations and services.
- Organize Membership events to enhance members’ engagement.
- Implement retention strategies to enhance member loyalty and minimize attrition.
- Work with and develop new interest group committees to organize activities.
- Plan sales & marketing strategies for membership acquisition.
- Coordinate production of all Membership marketing materials.
- Work with third parties for exclusive member privileges.
- Coordinate, manage and acquire additional reciprocal and affiliate Clubs.
- Handle membership procedures, rules and policies and by-laws.
- Prepare and manage departmental budget and ongoing forecast.
- Develop training programs for the membership team’s sales and acquisition skills, and manage their productivity, plans and projects.
- Maintain professional internal and external relationships that meet company core values, and represent the club at networking events, trade shows, and conferences
- Database supervision and ensure accuracy of member information.
- Manage member feedback effectively in accordance with Club constitution.
REQUIREMENTS:
- Degree holders preferred.
- At least 5 years in a leadership role managing people.
- Ideally from Hospitality, Luxury, or Financial industry and heavily people focused.
- Proven ability to engage, attract, and convert HNWI’s through an established personal network preferred.
- Self-motivated with a strong sense of ownership, resourceful and proactive.
- Possess strong analytical and interpersonal qualities.
- Able to multi-task and work within tight deadlines with good organizational skills.
- 5-day workweek, with a requirement to work on weekends from time to time.
- Some occasional travel and predominantly in the region.
JOB SUMMARY:
- Lead the Memberships team to generate a positive engagement climate of members.
- Formulate and implement marketing and public relations strategies for membership acquisition.
- Custodian of Membership by-laws and policies at the Club.
- Manage the P&L by being accountable for revenue generation, cost control, budgeting, forecast and profitability which aligns with overall business objectives.
MAIN DUTIES AND KEY RESPONSIBILITIES:
- Day-to-day supervision of Membership sales, operations and services.
- Organize Membership events to enhance members’ engagement.
- Implement retention strategies to enhance member loyalty and minimize attrition.
- Work with and develop new interest group committees to organize activities.
- Plan sales & marketing strategies for membership acquisition.
- Coordinate production of all Membership marketing materials.
- Work with third parties for exclusive member privileges.
- Coordinate, manage and acquire additional reciprocal and affiliate Clubs.
- Handle membership procedures, rules and policies and by-laws.
- Prepare and manage departmental budget and ongoing forecast.
- Develop training programs for the membership team’s sales and acquisition skills, and manage their productivity, plans and projects.
- Maintain professional internal and external relationships that meet company core values, and represent the club at networking events, trade shows, and conferences
- Database supervision and ensure accuracy of member information.
- Manage member feedback effectively in accordance with Club constitution.
REQUIREMENTS:
- Degree holders preferred.
- At least 5 years in a leadership role managing people.
- Ideally from Hospitality, Luxury, or Financial industry and heavily people focused.
- Proven ability to engage, attract, and convert HNWI’s through an established personal network preferred.
- Self-motivated with a strong sense of ownership, resourceful and proactive.
- Possess strong analytical and interpersonal qualities.
- Able to multi-task and work within tight deadlines with good organizational skills.
- 5-day workweek, with a requirement to work on weekends from time to time.
- Some occasional travel and predominantly in the region.