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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Temp Customer Relation Specialist - Financial Institute #HZO

$ 4,500 - $ 6,500 / month
Checking job availability...
Original
Simplified

Duration: 4 months

Location: Labrador Park (New Building)

Working Hours: 5 days office hours (With WFH)

Salary: $3-5K (Depending on experience)

Job Scope:

• Manage, understand and record feedback and complaints that come in through various touchpoints and sources.

• Coordinate investigations of complaints by other departments, Agency Units and bank partners. Ensure reports are received within the stated turnaround time, and correctly address the feedback received.

• Analyze investigation reports / information received and make independent recommendations to the management for service resolutions.

• Coordinate service recovery actions with customers and relevant departments.

• Identify areas for improvement in current processes and highlight to other departments for review and change.

• Recommend solutions to prevent recurrence of similar complaints.

• Handle disputes that involve external parties and high level cases including mediation and adjudication sessions at CASE & FIDReC.

• Prepare statistics, monthly/quarterly complaints management reports, trend analysis and ad-hoc reports for circulation to Senior Management Team.

• Review and update procedure manual.

• Manage projects undertaken by the section.

• Be prepared to take on / be rotated to another role in Customer Management for development, growth and contributions.

Job Requirements:

- Min. Diploma in any field

- Min. 2 years of complaints management / customer service experience

- Preferably handle CASE

For interested applicants, please send your updated resume to:
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Duration: 4 months

Location: Labrador Park (New Building)

Working Hours: 5 days office hours (With WFH)

Salary: $3-5K (Depending on experience)

Job Scope:

• Manage, understand and record feedback and complaints that come in through various touchpoints and sources.

• Coordinate investigations of complaints by other departments, Agency Units and bank partners. Ensure reports are received within the stated turnaround time, and correctly address the feedback received.

• Analyze investigation reports / information received and make independent recommendations to the management for service resolutions.

• Coordinate service recovery actions with customers and relevant departments.

• Identify areas for improvement in current processes and highlight to other departments for review and change.

• Recommend solutions to prevent recurrence of similar complaints.

• Handle disputes that involve external parties and high level cases including mediation and adjudication sessions at CASE & FIDReC.

• Prepare statistics, monthly/quarterly complaints management reports, trend analysis and ad-hoc reports for circulation to Senior Management Team.

• Review and update procedure manual.

• Manage projects undertaken by the section.

• Be prepared to take on / be rotated to another role in Customer Management for development, growth and contributions.

Job Requirements:

- Min. Diploma in any field

- Min. 2 years of complaints management / customer service experience

- Preferably handle CASE

For interested applicants, please send your updated resume to:
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599