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Technical Customer Service Engineer

$ 2,200 - $ 3,500 / month

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  • Customer Service in industry role, a Technical Support Engineer job description includes responding to inquiries, troubleshooting, and resolving technical problems in a timely and efficient manner.
  • to assist customers with technical issues related to a product or service
  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Requirements:

  • Possess a Class 3 Driving License
  • Minimum Degree Qualification
  • At least 1-2 years of working experience
  • Knowledge of quality or technical-related ields added advantage
  • Good and Clear English communication skills
  • Address issues promptly to determine solution (training will be provided by company)
  • Customer Service in industry role, a Technical Support Engineer job description includes responding to inquiries, troubleshooting, and resolving technical problems in a timely and efficient manner.
  • to assist customers with technical issues related to a product or service
  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Requirements:

  • Possess a Class 3 Driving License
  • Minimum Degree Qualification
  • At least 1-2 years of working experience
  • Knowledge of quality or technical-related ields added advantage
  • Good and Clear English communication skills
  • Address issues promptly to determine solution (training will be provided by company)