
Technical Customer Service Engineer
$ 2,200 - $ 3,500 / month
Checking job availability...
Original
Simplified
- Customer Service in industry role, a Technical Support Engineer job description includes responding to inquiries, troubleshooting, and resolving technical problems in a timely and efficient manner.
- to assist customers with technical issues related to a product or service
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Requirements:
- Possess a Class 3 Driving License
- Minimum Degree Qualification
- At least 1-2 years of working experience
- Knowledge of quality or technical-related ields added advantage
- Good and Clear English communication skills
- Address issues promptly to determine solution (training will be provided by company)
- Customer Service in industry role, a Technical Support Engineer job description includes responding to inquiries, troubleshooting, and resolving technical problems in a timely and efficient manner.
- to assist customers with technical issues related to a product or service
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Requirements:
- Possess a Class 3 Driving License
- Minimum Degree Qualification
- At least 1-2 years of working experience
- Knowledge of quality or technical-related ields added advantage
- Good and Clear English communication skills
- Address issues promptly to determine solution (training will be provided by company)