Sales & Operations Specialist
Salary undisclosed
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The Sales & Operations Coordinator will support sales activities, manage order fulfillment, and ensure smooth day-to-day operations. This role requires excellent coordination skills, attention to detail, and the ability to multitask effectively in a dynamic environment.
Key Responsibilities
Sales Support:
Key Responsibilities
Sales Support:
- Assist in processing customer orders, quotations, and invoices.
- Coordinate with clients on order specifications, delivery schedules, and payment follow-ups.
- Maintain and update the customer database and sales records.
- Support business development efforts by preparing sales reports and presentations.
- Liaise with warehouse and logistics teams to ensure timely order fulfillment and delivery.
- Coordinate stock movements and inventory updates, including online partner portal updates.
- Ensure proper documentation for shipping, import/export, and regulatory compliance.
- Monitor and manage supply chain issues to prevent delays or disruptions.
- Act as the main point of contact for customer inquiries and after-sales support.
- Address customer concerns and coordinate with internal teams for issue resolution.
- Build and maintain strong relationships with distributors, wholesalers, retailers, and other stakeholders.
- Assist in improving sales and operational processes for better efficiency.
- Maintain records for audits and compliance requirements.
- Provide general administrative support to the sales and operations teams.
The Sales & Operations Coordinator will support sales activities, manage order fulfillment, and ensure smooth day-to-day operations. This role requires excellent coordination skills, attention to detail, and the ability to multitask effectively in a dynamic environment.
Key Responsibilities
Sales Support:
Key Responsibilities
Sales Support:
- Assist in processing customer orders, quotations, and invoices.
- Coordinate with clients on order specifications, delivery schedules, and payment follow-ups.
- Maintain and update the customer database and sales records.
- Support business development efforts by preparing sales reports and presentations.
- Liaise with warehouse and logistics teams to ensure timely order fulfillment and delivery.
- Coordinate stock movements and inventory updates, including online partner portal updates.
- Ensure proper documentation for shipping, import/export, and regulatory compliance.
- Monitor and manage supply chain issues to prevent delays or disruptions.
- Act as the main point of contact for customer inquiries and after-sales support.
- Address customer concerns and coordinate with internal teams for issue resolution.
- Build and maintain strong relationships with distributors, wholesalers, retailers, and other stakeholders.
- Assist in improving sales and operational processes for better efficiency.
- Maintain records for audits and compliance requirements.
- Provide general administrative support to the sales and operations teams.