Epicareer Might not Working Properly
Learn More

Sales & Operations Specialist

Salary undisclosed

Checking job availability...

Original
Simplified
The Sales & Operations Coordinator will support sales activities, manage order fulfillment, and ensure smooth day-to-day operations. This role requires excellent coordination skills, attention to detail, and the ability to multitask effectively in a dynamic environment.

Key Responsibilities

Sales Support:

  • Assist in processing customer orders, quotations, and invoices.
  • Coordinate with clients on order specifications, delivery schedules, and payment follow-ups.
  • Maintain and update the customer database and sales records.
  • Support business development efforts by preparing sales reports and presentations.

Operations & Logistics

  • Liaise with warehouse and logistics teams to ensure timely order fulfillment and delivery.
  • Coordinate stock movements and inventory updates, including online partner portal updates.
  • Ensure proper documentation for shipping, import/export, and regulatory compliance.
  • Monitor and manage supply chain issues to prevent delays or disruptions.

Customer Service & Coordination

  • Act as the main point of contact for customer inquiries and after-sales support.
  • Address customer concerns and coordinate with internal teams for issue resolution.
  • Build and maintain strong relationships with distributors, wholesalers, retailers, and other stakeholders.

Administrative & Process Improvement

  • Assist in improving sales and operational processes for better efficiency.
  • Maintain records for audits and compliance requirements.
  • Provide general administrative support to the sales and operations teams.
The Sales & Operations Coordinator will support sales activities, manage order fulfillment, and ensure smooth day-to-day operations. This role requires excellent coordination skills, attention to detail, and the ability to multitask effectively in a dynamic environment.

Key Responsibilities

Sales Support:

  • Assist in processing customer orders, quotations, and invoices.
  • Coordinate with clients on order specifications, delivery schedules, and payment follow-ups.
  • Maintain and update the customer database and sales records.
  • Support business development efforts by preparing sales reports and presentations.

Operations & Logistics

  • Liaise with warehouse and logistics teams to ensure timely order fulfillment and delivery.
  • Coordinate stock movements and inventory updates, including online partner portal updates.
  • Ensure proper documentation for shipping, import/export, and regulatory compliance.
  • Monitor and manage supply chain issues to prevent delays or disruptions.

Customer Service & Coordination

  • Act as the main point of contact for customer inquiries and after-sales support.
  • Address customer concerns and coordinate with internal teams for issue resolution.
  • Build and maintain strong relationships with distributors, wholesalers, retailers, and other stakeholders.

Administrative & Process Improvement

  • Assist in improving sales and operational processes for better efficiency.
  • Maintain records for audits and compliance requirements.
  • Provide general administrative support to the sales and operations teams.