Information Technology Executive

Beyond The Vines is a multidisciplinary design studio based in Singapore, with physical and online retail presence in Singapore and the region. We’re looking for a highly organised and proactive IT Executive to provide essential support in managing and maintaining our IT systems and infrastructure. You will also work closely with internal teams and external vendors to support system integrations and project implementations.

Responsibilities Include:

IT Support

• Assist with the procurement and management of IT inventory and setting up of devices and accounts for new crew members/users.
• In-charge of installation and configuration of computer hardware/software, systems, networks, CCTV, printers etc.
• Monitor and maintain hardware/software systems and infrastructure.
• Provide technical support across the company, assisting with troubleshooting of all IT-related issues.
• Arrange for the repair and replacement of equipment as necessary.
• Manage and track the deployment of software and infrastructure updates, patches, and security fixes, ensuring security of data and network access.
• Training end-users on hardware functionality and software programs.
• Perform all other IT-related administrative tasks as required.

Systems/Project Management

• Support planning and project execution for strategic Supply Chain initiatives, handling all IT-related projects and system implementation.
• Serve as the liaison person between both internal stakeholders and external vendors involved in each system/project implementation.
• Ensure that project timelines and deliverables are tracked and adhered to, providing progress updates and escalating issues to stakeholders where necessary.
• Collaborate with development teams to ensure seamless integration/execution between new systems and existing infrastructure, assisting with troubleshooting, or solving any issues.
• Support in the maintenance of systems-related hardware and software.
• Identify user training needs and develop and conduct user training as required.
• Perform any other duties to ensure the overall success of the business.

Requirements Include:

• Minimally a Diploma/Degree in Information Technology, Computer Science, or related field
• 2-3 years experience in IT Technical Support or an equivalent
• Strong problem-solving skills with the ability to identify and resolve technical issues efficiently.

By applying for a position at BTV Group Pte Ltd, you give us consent to keep your professional profile/resume for the period of 12 months from the date of application. The purpose of retention is for us to review your experience for future openings that we may have within our Group. After that period, we would dispose of the same in a secure and proper manner. If you do not wish for us to retain your professional profile/resume, kindly let us know via email at [email protected].

Beyond The Vines is a multidisciplinary design studio based in Singapore, with physical and online retail presence in Singapore and the region. We’re looking for a highly organised and proactive IT Executive to provide essential support in managing and maintaining our IT systems and infrastructure. You will also work closely with internal teams and external vendors to support system integrations and project implementations.

Responsibilities Include:

IT Support

• Assist with the procurement and management of IT inventory and setting up of devices and accounts for new crew members/users.
• In-charge of installation and configuration of computer hardware/software, systems, networks, CCTV, printers etc.
• Monitor and maintain hardware/software systems and infrastructure.
• Provide technical support across the company, assisting with troubleshooting of all IT-related issues.
• Arrange for the repair and replacement of equipment as necessary.
• Manage and track the deployment of software and infrastructure updates, patches, and security fixes, ensuring security of data and network access.
• Training end-users on hardware functionality and software programs.
• Perform all other IT-related administrative tasks as required.

Systems/Project Management

• Support planning and project execution for strategic Supply Chain initiatives, handling all IT-related projects and system implementation.
• Serve as the liaison person between both internal stakeholders and external vendors involved in each system/project implementation.
• Ensure that project timelines and deliverables are tracked and adhered to, providing progress updates and escalating issues to stakeholders where necessary.
• Collaborate with development teams to ensure seamless integration/execution between new systems and existing infrastructure, assisting with troubleshooting, or solving any issues.
• Support in the maintenance of systems-related hardware and software.
• Identify user training needs and develop and conduct user training as required.
• Perform any other duties to ensure the overall success of the business.

Requirements Include:

• Minimally a Diploma/Degree in Information Technology, Computer Science, or related field
• 2-3 years experience in IT Technical Support or an equivalent
• Strong problem-solving skills with the ability to identify and resolve technical issues efficiently.

By applying for a position at BTV Group Pte Ltd, you give us consent to keep your professional profile/resume for the period of 12 months from the date of application. The purpose of retention is for us to review your experience for future openings that we may have within our Group. After that period, we would dispose of the same in a secure and proper manner. If you do not wish for us to retain your professional profile/resume, kindly let us know via email at [email protected].