Customer Support Associate, DSC
Salary undisclosed
Checking job availability...
Original
Simplified
- Attend to caller's enquiries and answer basic STI related queries
- Provide relevant service information to callers
- Ensure basic telephone standards are adhered to
- Assist in appointment booking via phone calls, email/online and referrals from other healthcare institutions
- Monitors appointment bookings and ensures an even distribution of appointments
- Assists in registration, billing and appointments booking of patients at the Public Clinic
- GCE 'N' Level and above
- At least 1 year of call centre work experience
- Good communication skills, typing and computer skills.
- Attend to caller's enquiries and answer basic STI related queries
- Provide relevant service information to callers
- Ensure basic telephone standards are adhered to
- Assist in appointment booking via phone calls, email/online and referrals from other healthcare institutions
- Monitors appointment bookings and ensures an even distribution of appointments
- Assists in registration, billing and appointments booking of patients at the Public Clinic
- GCE 'N' Level and above
- At least 1 year of call centre work experience
- Good communication skills, typing and computer skills.