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Customer Support Associate, DSC

Salary undisclosed

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DSC Clinic (31 Kelantan Lane), our outpatient clinic for the diagnosis, treatment and control of Sexually Transmitted Infections (STI) in Singapore.Roles and Responsibilities
  • Attend to caller's enquiries and answer basic STI related queries
  • Provide relevant service information to callers
  • Ensure basic telephone standards are adhered to
  • Assist in appointment booking via phone calls, email/online and referrals from other healthcare institutions
  • Monitors appointment bookings and ensures an even distribution of appointments
  • Assists in registration, billing and appointments booking of patients at the Public Clinic
Job Requirements
  • GCE 'N' Level and above
  • At least 1 year of call centre work experience
  • Good communication skills, typing and computer skills.
DSC Clinic (31 Kelantan Lane), our outpatient clinic for the diagnosis, treatment and control of Sexually Transmitted Infections (STI) in Singapore.Roles and Responsibilities
  • Attend to caller's enquiries and answer basic STI related queries
  • Provide relevant service information to callers
  • Ensure basic telephone standards are adhered to
  • Assist in appointment booking via phone calls, email/online and referrals from other healthcare institutions
  • Monitors appointment bookings and ensures an even distribution of appointments
  • Assists in registration, billing and appointments booking of patients at the Public Clinic
Job Requirements
  • GCE 'N' Level and above
  • At least 1 year of call centre work experience
  • Good communication skills, typing and computer skills.