Operations Business Analyst Intern - Return and Refund, Regional Operations (Summer 2025)
- Internship, onsite
- Shopee
- Singapore, Singapore
Salary undisclosed
Checking job availability...
Original
Simplified
Job Description
- Draw insights from data sets and apply data-driven methods to solve returns/refunds operational challenges
- Define project goals and strategy to achieve an ideal returns/refunds experience
- Collaborate with local stakeholders to refine policies and introduce initiatives to improve the returns/refunds experience
- Manage key cost drivers while negotiating the competing needs of the buyer versus seller experience
- Ability to apply analytical thinking towards business problems
- Strong interest in working with large data sets and problem solving
- Experience/proficiency in SQL and/or Python is a plus
- Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing solutions to resolve them
- Strong desire to work on and take ownership of product-related projects to drive platform improvements, and enhance end-user experience
- Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner
Job Description
- Draw insights from data sets and apply data-driven methods to solve returns/refunds operational challenges
- Define project goals and strategy to achieve an ideal returns/refunds experience
- Collaborate with local stakeholders to refine policies and introduce initiatives to improve the returns/refunds experience
- Manage key cost drivers while negotiating the competing needs of the buyer versus seller experience
- Ability to apply analytical thinking towards business problems
- Strong interest in working with large data sets and problem solving
- Experience/proficiency in SQL and/or Python is a plus
- Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing solutions to resolve them
- Strong desire to work on and take ownership of product-related projects to drive platform improvements, and enhance end-user experience
- Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner
About Shopee
Size | More than 5000 |
Industry | Broadline Retail |
Location | Singapore |
Founded | 5 February 2015 |