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Customer Service Executive (Supply Chain)

$ 45,600 - $ 45,600 / month

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CT Solutions Pte Ltd is a workforce solutions provider with the key aim of conducting value-based recruitment activities to our business partners in forms of regular and flexible staffing.We partner with our business partners from start to finish, focusing on their needs developing effective strategies and designing high quality and scalable solutions with the aim to deliver long-term sustainable results through our vast knowledge and experience of our consultants.With a passion for excellence and a commitment to finding the perfect fit, we have been a trusted partner for companies seeking to build high-performing teams since our establishment in 2020.The Role
  • Work closely with cross-functional team on executing the sales.
  • Communicate proactively with customers on execution details such as shipment period, payment etc.
  • Prioritize daily tasks and follow up on problem resolution that ensures customer satisfaction.
  • Interacts with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
  • Investigate and resolve regular/ad-hoc requests or complaints.
  • Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
  • Participate in process improvement programs directed by the Team Leader or Supply Chain team.
  • Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.
Ideal Profile
  • Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
  • Have a minimum of 2 years of relevant experience.
  • Must be proficient in SAP modules.
What's on Offer?
  • Position: Customer Service Executive (Supply Chain / Logistics)
  • Well Established Indonesian Palm Oil & Oleochemical MNC
  • 5 Days Work Week (9:00am – 6:00pm)
  • Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
  • Working Location: Pasir Panjang
  • Outpatient Medical & Dental Insurance Provided
  • Duration: Permanent
  • Industry: Oleochemicals & Palm Oil
CT Solutions Pte Ltd is a workforce solutions provider with the key aim of conducting value-based recruitment activities to our business partners in forms of regular and flexible staffing.We partner with our business partners from start to finish, focusing on their needs developing effective strategies and designing high quality and scalable solutions with the aim to deliver long-term sustainable results through our vast knowledge and experience of our consultants.With a passion for excellence and a commitment to finding the perfect fit, we have been a trusted partner for companies seeking to build high-performing teams since our establishment in 2020.The Role
  • Work closely with cross-functional team on executing the sales.
  • Communicate proactively with customers on execution details such as shipment period, payment etc.
  • Prioritize daily tasks and follow up on problem resolution that ensures customer satisfaction.
  • Interacts with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
  • Investigate and resolve regular/ad-hoc requests or complaints.
  • Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
  • Participate in process improvement programs directed by the Team Leader or Supply Chain team.
  • Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.
Ideal Profile
  • Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
  • Have a minimum of 2 years of relevant experience.
  • Must be proficient in SAP modules.
What's on Offer?
  • Position: Customer Service Executive (Supply Chain / Logistics)
  • Well Established Indonesian Palm Oil & Oleochemical MNC
  • 5 Days Work Week (9:00am – 6:00pm)
  • Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
  • Working Location: Pasir Panjang
  • Outpatient Medical & Dental Insurance Provided
  • Duration: Permanent
  • Industry: Oleochemicals & Palm Oil