
Senior Service Team Leader (Lobby Management) #HJW
$ 3,000 - $ 4,000 / month
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- Ensure smooth operations at gantries and self-registration kiosks.
- Handle difficult visitors and situations and execute service recovery.
- Responsive to emergency situations in the main lobby.
- Conduct regular audits on service, productivity, accuracy and safety to ensure compliance to organization’s guidelines and regulations.
- Conduct competency and confirmation assessments.
- Contribute to achieve individual and team KPIs.
- Manage in roster planning and daily deployment.
- Lead the team in continuous service improvement initiatives.
Email: [email protected]
Whatsapp: 96503173
Telegram: @jesswongie
Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)
- Ensure smooth operations at gantries and self-registration kiosks.
- Handle difficult visitors and situations and execute service recovery.
- Responsive to emergency situations in the main lobby.
- Conduct regular audits on service, productivity, accuracy and safety to ensure compliance to organization’s guidelines and regulations.
- Conduct competency and confirmation assessments.
- Contribute to achieve individual and team KPIs.
- Manage in roster planning and daily deployment.
- Lead the team in continuous service improvement initiatives.
Email: [email protected]
Whatsapp: 96503173
Telegram: @jesswongie
Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)