Product Operations (System & Quality) Intern - 2025 Start
- Internship, onsite
- TikTok
- Singapore, Singapore
Salary undisclosed
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We will prioritize candidates who can commit to a minimum of 6 months, with full-time preferred. For part-time roles, a minimum commitment of 3 days per week is ideal.Responsibilities
- Conduct root cause analysis (RCA) on automoderation decisions and follow through on machine model optimization actions with relevant stakeholder teams
- Attend to escalations from Operational teams, identifying root model issues and following through on issue resolutions and model optimization
- Track and report key business quality metrics, analyze data to identify issues, and propose solutions
- Implement new quality measurement workflows, working closely with Operations, Products and Data teams in the smooth roll-out and operationalization of metricQualifications:Minimum Qualifications
- Strong communicator in English, both in writing and speaking.
- Strong in data analysis and good sensitivity to numbers and statistics.
- Good at looking for solutions to problems, with a growth mindset and an avid learner.Preferred Qualification
- Strong in project management.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at [email protected]
We will prioritize candidates who can commit to a minimum of 6 months, with full-time preferred. For part-time roles, a minimum commitment of 3 days per week is ideal.Responsibilities
- Conduct root cause analysis (RCA) on automoderation decisions and follow through on machine model optimization actions with relevant stakeholder teams
- Attend to escalations from Operational teams, identifying root model issues and following through on issue resolutions and model optimization
- Track and report key business quality metrics, analyze data to identify issues, and propose solutions
- Implement new quality measurement workflows, working closely with Operations, Products and Data teams in the smooth roll-out and operationalization of metricQualifications:Minimum Qualifications
- Strong communicator in English, both in writing and speaking.
- Strong in data analysis and good sensitivity to numbers and statistics.
- Good at looking for solutions to problems, with a growth mindset and an avid learner.Preferred Qualification
- Strong in project management.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at [email protected]