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- Lead, mentor, and motivate a team of inside sales.
- Develop sales strategies / GTM to meet revenue targets.
- Monitor and analyze sales performance, call statistics and provide feedback.
- Train and coach team members to enhance their selling skills.
- Develop / finetune proper call scripts for Products and solutions.
- Ensure proper SFDC usage and data management with integrity.
- Provide feedback on marketing campaigns to optimize sales.
- Handle escalations and customer issues professionally.
- Work with Data analysis team to generate reports on sales performance and forecasts.
- Maintain strong customer relationships to drive repeat business.
- Managing by outcome
- Ensure the team effectively supports Singapore-based customers and align with sales initiatives.
- Foster a high-performance culture with regular feedback and performance reviews with team leader in off-shore centre.
- Collaborate with offshoring leader in manage staffing, training, and operational efficiency for offshore agents, adherence to compliance, regulatory requirements, and data protection policies.
- Act as the key liaison between the offshore agency and Singtel's internal management in Singapore.
- Monitor customer interactions for quality assurance and continuous improvement.
- Min 3-5 years in sales / sales leadership
- Strong knowledge of inside sales, , and/ or customer engagement strategies.
- Ability to manage and develop high-performing remote teams, display potential for growth
- Experience in managing scorecards, performance metrics, and sales analytics.
- Ability to work with external vendors and internal teams effectively.
- Strong verbal and written communication skills to coordinate across regions.
- Proficiency and familiarity in SFDC and processing systems, and reporting dashboards.
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
- Lead, mentor, and motivate a team of inside sales.
- Develop sales strategies / GTM to meet revenue targets.
- Monitor and analyze sales performance, call statistics and provide feedback.
- Train and coach team members to enhance their selling skills.
- Develop / finetune proper call scripts for Products and solutions.
- Ensure proper SFDC usage and data management with integrity.
- Provide feedback on marketing campaigns to optimize sales.
- Handle escalations and customer issues professionally.
- Work with Data analysis team to generate reports on sales performance and forecasts.
- Maintain strong customer relationships to drive repeat business.
- Managing by outcome
- Ensure the team effectively supports Singapore-based customers and align with sales initiatives.
- Foster a high-performance culture with regular feedback and performance reviews with team leader in off-shore centre.
- Collaborate with offshoring leader in manage staffing, training, and operational efficiency for offshore agents, adherence to compliance, regulatory requirements, and data protection policies.
- Act as the key liaison between the offshore agency and Singtel's internal management in Singapore.
- Monitor customer interactions for quality assurance and continuous improvement.
- Min 3-5 years in sales / sales leadership
- Strong knowledge of inside sales, , and/ or customer engagement strategies.
- Ability to manage and develop high-performing remote teams, display potential for growth
- Experience in managing scorecards, performance metrics, and sales analytics.
- Ability to work with external vendors and internal teams effectively.
- Strong verbal and written communication skills to coordinate across regions.
- Proficiency and familiarity in SFDC and processing systems, and reporting dashboards.
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities

About Singtel
Size | More than 250 |
Industry | Integrated Telecommunication Services |
Location | Singapore |
Founded | 1 January 1879 |