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Outreach and Engagement Specialist (Library Services)

$ 3,000 - $ 3,500 / month

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Job Summary:
  • Located at Bugis
  • 9AM to 6PM (Mon - Fri)
  • Immediate to 2 Feb 2026 (Contract Basis)
Job Responsibilities:BRC User Services
  • Provide support to BRC users both onsite (e.g., at BRC locations) and remotely (e.g., via email) on business and entrepreneurship topics.
  • Offer assistance in using library databases for business planning and research.
  • Advise users on external resources, including government programs, public sector initiatives, tools, and grants.
  • Keep users updated on the services and programs available at BRC.
  • Work in collaboration with the library and its partners to plan and execute BRC-related activities.
Content Development & Program Facilitation
  • Develop and refresh content for BRC across both onsite and digital platforms, including:
  • Writing and updating articles and resource guides focused on business and entrepreneurship.
  • Recommending pertinent online and library resources.
  • Creating detailed and comprehensive resource guides.
  • Plan, coordinate, and facilitate business programs, workshops, and training sessions.
Deployment & Onsite Responsibilities
  • Specialists will be assigned to multiple libraries
  • Specialists are expected to travel to various libraries and partner locations to perform their duties, with the possibility of visiting up to two sites in one day
  • Specialists will also be responsible for covering each other's duties across different libraries and NLB partner locations.
Public Engagement & Representation
  • Promote and introduce Launch services at library and partner premises during programs or events.
  • Represent the organization as speakers at events, with specialists' names potentially featured in publicity materials and online platforms.
  • Specialists may have their photographs or videos taken, recorded, or live-streamed during programs for documentation and promotional purposes. These materials may be shared publicly via library and partner websites, online platforms, and other communication channels.
Publicity
  • Specialists will carry out outreach activities related to the Launch service, organized by library and its partners.
  • Specialists must consent to all forms of publicity, including the use of their full name and photographs, in connection with these activities.
  • Specialists may be photographed or video-recorded during outreach activities, and such materials may be shared publicly through various media channels of library and its partners, including websites, social media, promotional materials, and publications.
Launch Duties and Outreach Activities
  • Specialists will perform all Launch-related duties and outreach activities at any library and its partner premises.
Job Requirement(s):
  • Minimum Bachelor Degree in Business Management from a recognized university
  • 2 - 5 years of relevant working experience
  • Comfortable to travel to different sites
  • Previous experience in business environments such as business development, strategic planning, social media, marketing, or start-ups is highly preferred.
  • Motivated, creative, and resourceful, with the ability to thrive in a fast-paced environment.
  • Capable of working both independently and collaboratively in team settings.
  • Service-oriented with a customer-focused mindset.
  • Good research skills and able to synthesize and present information succinctly
  • Good writing skills for creating relevant content for the BRC digital platform
  • Good knowledge of the business needs of aspiring entrepreneurs, start-ups, professional freelancers and small businesses
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume toBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Kuan Mei YangRegistration Number: R24124509EA License No: 06C2859 (MCI Career Services Pte Ltd)How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Which of the following types of qualifications do you have?How many years' experience do you have as an Engagement Specialist?Are you willing to travel for this role when required?Company profileMCi Career Services4.1·Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859
Job Summary:
  • Located at Bugis
  • 9AM to 6PM (Mon - Fri)
  • Immediate to 2 Feb 2026 (Contract Basis)
Job Responsibilities:BRC User Services
  • Provide support to BRC users both onsite (e.g., at BRC locations) and remotely (e.g., via email) on business and entrepreneurship topics.
  • Offer assistance in using library databases for business planning and research.
  • Advise users on external resources, including government programs, public sector initiatives, tools, and grants.
  • Keep users updated on the services and programs available at BRC.
  • Work in collaboration with the library and its partners to plan and execute BRC-related activities.
Content Development & Program Facilitation
  • Develop and refresh content for BRC across both onsite and digital platforms, including:
  • Writing and updating articles and resource guides focused on business and entrepreneurship.
  • Recommending pertinent online and library resources.
  • Creating detailed and comprehensive resource guides.
  • Plan, coordinate, and facilitate business programs, workshops, and training sessions.
Deployment & Onsite Responsibilities
  • Specialists will be assigned to multiple libraries
  • Specialists are expected to travel to various libraries and partner locations to perform their duties, with the possibility of visiting up to two sites in one day
  • Specialists will also be responsible for covering each other's duties across different libraries and NLB partner locations.
Public Engagement & Representation
  • Promote and introduce Launch services at library and partner premises during programs or events.
  • Represent the organization as speakers at events, with specialists' names potentially featured in publicity materials and online platforms.
  • Specialists may have their photographs or videos taken, recorded, or live-streamed during programs for documentation and promotional purposes. These materials may be shared publicly via library and partner websites, online platforms, and other communication channels.
Publicity
  • Specialists will carry out outreach activities related to the Launch service, organized by library and its partners.
  • Specialists must consent to all forms of publicity, including the use of their full name and photographs, in connection with these activities.
  • Specialists may be photographed or video-recorded during outreach activities, and such materials may be shared publicly through various media channels of library and its partners, including websites, social media, promotional materials, and publications.
Launch Duties and Outreach Activities
  • Specialists will perform all Launch-related duties and outreach activities at any library and its partner premises.
Job Requirement(s):
  • Minimum Bachelor Degree in Business Management from a recognized university
  • 2 - 5 years of relevant working experience
  • Comfortable to travel to different sites
  • Previous experience in business environments such as business development, strategic planning, social media, marketing, or start-ups is highly preferred.
  • Motivated, creative, and resourceful, with the ability to thrive in a fast-paced environment.
  • Capable of working both independently and collaboratively in team settings.
  • Service-oriented with a customer-focused mindset.
  • Good research skills and able to synthesize and present information succinctly
  • Good writing skills for creating relevant content for the BRC digital platform
  • Good knowledge of the business needs of aspiring entrepreneurs, start-ups, professional freelancers and small businesses
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume toBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Kuan Mei YangRegistration Number: R24124509EA License No: 06C2859 (MCI Career Services Pte Ltd)How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Which of the following types of qualifications do you have?How many years' experience do you have as an Engagement Specialist?Are you willing to travel for this role when required?Company profileMCi Career Services4.1·Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859