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SD / Social Assistance Ops Branch (SCFA)

Salary undisclosed

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Caldecott

1 year

Monday - Friday, office hours

Support in processing new SCFA applications

  • Receive applications online from a system;
  • Assess applicants’ eligibility for student care fee assistance (SCFA), Start-Up Grant (SUG), holiday charges, and process applications via SSNetOne for supervisor’s approval.
  • Speak to applicants/SCC (where necessary) to request or verify specific information for the application;
  • Enter information into the computer system;
  • Recommend whether to approve or reject the application based on the assessment; and
  • Submit application for approval by Approving Officer.

Support the adjustment of existing SCFA subsidies

  • Process withdrawal applications and process refund of subsidies; and
  • Process fee revisions of SCCs
  • Process appeal for higher subsidies/Attendance rate waiver.

Skills/Competency Required:

  • Meticulous and comfortable in working with numbers
  • IT savvy and proficient in Microsoft Office
  • Able to work both independently and be a team player
  • Be diligent, pro-active, and able to multi-task in a dynamic work environment


PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1989461 (Suzana Binte Slemat)
GOREF: 10566