SD / Social Assistance Ops Branch (SCFA)
Salary undisclosed
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Simplified
Caldecott
1 year
Monday - Friday, office hours
Support in processing new SCFA applications
- Receive applications online from a system;
- Assess applicants’ eligibility for student care fee assistance (SCFA), Start-Up Grant (SUG), holiday charges, and process applications via SSNetOne for supervisor’s approval.
- Speak to applicants/SCC (where necessary) to request or verify specific information for the application;
- Enter information into the computer system;
- Recommend whether to approve or reject the application based on the assessment; and Submit application for approval by Approving Officer.
Support the adjustment of existing SCFA subsidies
- Process withdrawal applications and process refund of subsidies; and
- Process fee revisions of SCCs Process appeal for higher subsidies/Attendance rate waiver.
Skills/Competency Required:
- Meticulous and comfortable in working with numbers
- IT savvy and proficient in Microsoft Office
- Able to work both independently and be a team player
- Be diligent, pro-active, and able to multi-task in a dynamic work environment
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1989461 (Suzana Binte Slemat)
GOREF: 10566