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Community Manager

Salary undisclosed

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About SuiteTogether

SuiteTogether is a fast-growing rental platform that connects tenants with hosts through an efficient property management system. With 40,000 active users and an expanding presence, our platform offers a unique solution for property owners and tenants alike.

Community Engagement & Growth

  • Develop and implement community engagement strategies to build and strengthen the SuiteTogether community.
  • Proactively engage with SuiteTogether’s 40,000+ active users across platforms (social media, website, email).
  • Create, manage, and moderate discussions in online forums, groups, and social media to foster meaningful interactions.
  • Organize and host events (both online and offline) to boost user engagement.
  • Establish strong relationships with hosts, tenants, and partners to enhance brand trust.

Content Creation & Social Media

  • Create engaging content (including posts, videos, and infographics) that promotes SuiteTogether’s unique value proposition.
  • Collaborate with the marketing team to execute campaigns that resonate with expats, students, and young professionals in Singapore.
  • Develop targeted content to support brand awareness and lead generation.

Customer Support & Advocacy

  • Act as the first point of contact for community inquiries, ensuring timely and helpful responses.
  • Monitor user feedback, reviews, and comments to provide insights for platform improvement.
  • Develop and manage a rewards or loyalty program to encourage community participation.

Strategic Partnerships

  • Identify potential partners (e.g., student associations, expat communities, universities) to expand SuiteTogether’s reach.
  • Collaborate with event organizers to promote SuiteTogether’s presence at key events like student fairs, co-living expos, and networking events.

Analytics & Reporting

  • Track and report on community engagement metrics, social media growth, and campaign performance.
  • Identify trends in user behavior and recommend strategies for enhancing customer satisfaction and retention.

Key Requirements

  • Experience: 2-4 years in community management, marketing, or social media roles. Experience in the co-living, real estate, or hospitality sectors is a plus.
  • Skills: Excellent communication skills (both written and verbal), creative content creation, and a proactive mindset.
  • Tech Savvy: Familiarity with social media tools, email marketing platforms, and CRM systems.
  • Customer-Centric: Strong empathy and customer service skills to handle inquiries and concerns.
  • Event Management: Experience in organizing small to medium-sized community events is a plus.

Check out the platform at https://suitetogether.com.

Job Types: Full-time, Part-time

Pay: $2,000.00 - $2,500.00 per month

Expected hours: 40 per week

Supplemental Pay:

  • Performance bonus

Work Location: Hybrid remote in Singapore 534106

About SuiteTogether

SuiteTogether is a fast-growing rental platform that connects tenants with hosts through an efficient property management system. With 40,000 active users and an expanding presence, our platform offers a unique solution for property owners and tenants alike.

Community Engagement & Growth

  • Develop and implement community engagement strategies to build and strengthen the SuiteTogether community.
  • Proactively engage with SuiteTogether’s 40,000+ active users across platforms (social media, website, email).
  • Create, manage, and moderate discussions in online forums, groups, and social media to foster meaningful interactions.
  • Organize and host events (both online and offline) to boost user engagement.
  • Establish strong relationships with hosts, tenants, and partners to enhance brand trust.

Content Creation & Social Media

  • Create engaging content (including posts, videos, and infographics) that promotes SuiteTogether’s unique value proposition.
  • Collaborate with the marketing team to execute campaigns that resonate with expats, students, and young professionals in Singapore.
  • Develop targeted content to support brand awareness and lead generation.

Customer Support & Advocacy

  • Act as the first point of contact for community inquiries, ensuring timely and helpful responses.
  • Monitor user feedback, reviews, and comments to provide insights for platform improvement.
  • Develop and manage a rewards or loyalty program to encourage community participation.

Strategic Partnerships

  • Identify potential partners (e.g., student associations, expat communities, universities) to expand SuiteTogether’s reach.
  • Collaborate with event organizers to promote SuiteTogether’s presence at key events like student fairs, co-living expos, and networking events.

Analytics & Reporting

  • Track and report on community engagement metrics, social media growth, and campaign performance.
  • Identify trends in user behavior and recommend strategies for enhancing customer satisfaction and retention.

Key Requirements

  • Experience: 2-4 years in community management, marketing, or social media roles. Experience in the co-living, real estate, or hospitality sectors is a plus.
  • Skills: Excellent communication skills (both written and verbal), creative content creation, and a proactive mindset.
  • Tech Savvy: Familiarity with social media tools, email marketing platforms, and CRM systems.
  • Customer-Centric: Strong empathy and customer service skills to handle inquiries and concerns.
  • Event Management: Experience in organizing small to medium-sized community events is a plus.

Check out the platform at https://suitetogether.com.

Job Types: Full-time, Part-time

Pay: $2,000.00 - $2,500.00 per month

Expected hours: 40 per week

Supplemental Pay:

  • Performance bonus

Work Location: Hybrid remote in Singapore 534106