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Responsibilities
- Provide IT support to internal staff
- Serve as a point of contact for all inbound service requests from internal staff
- On-site support for desktop applications, emails, printers and networking related issues
- Provide administration for Microsoft 365
- Perform system log review and documentation
- Administration of backup, restoration and support disaster recovery.
- Maintain and update of hardware and software inventory
- Provide support to application users.
- Enforce cybersecurity.
- Support for digital workflow, conferencing devices and licensing
- Candidate must possess at least a Professional Certificate/ NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
- At least 2 year(s) of working experience in related field is required.
- Troubleshooting skills for IT support. Knowledge in TCIP/DHCP and Windows security.
- Experience in Virtualization, Firewall, MS SharePoint and AWS will be an advantage.
Responsibilities
- Provide IT support to internal staff
- Serve as a point of contact for all inbound service requests from internal staff
- On-site support for desktop applications, emails, printers and networking related issues
- Provide administration for Microsoft 365
- Perform system log review and documentation
- Administration of backup, restoration and support disaster recovery.
- Maintain and update of hardware and software inventory
- Provide support to application users.
- Enforce cybersecurity.
- Support for digital workflow, conferencing devices and licensing
- Candidate must possess at least a Professional Certificate/ NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
- At least 2 year(s) of working experience in related field is required.
- Troubleshooting skills for IT support. Knowledge in TCIP/DHCP and Windows security.
- Experience in Virtualization, Firewall, MS SharePoint and AWS will be an advantage.