Vice President, Fraud Risk Management - Wealth & Personal Banking

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Vice President, Fraud Risk Management.

Principal Responsibilities

• Develop Fraud Strategies in relation to Application and Transaction Fraud with a view to manage fraud losses in line with Country Risk Appetite
• Establishing public-private partnership particularly with law enforcement agencies MAS, peer banks and ABS to ensure sufficient coverage on fraud matters
• Providing SME support during product development and related Risk Forums
• Assisting with procedures that mitigates fraud risk during inception
• Provide oversight on Fraud Operations teams and addressing any outsourcing related requirements
• Provide advice to business & support groups on fraud queries
• Provide & support timely response to queries from external parties such as enforcement agencies
• Provide timely management reporting on fraud statistics & issues
• Provide initial and ongoing training to appropriate Business staff both onshore and offshore to ensure that they are aware of and are able to identify fraud risks
• Ensure that fraud controls recommended for implementation facilitate customers in transacting with the bank
• Provide guidance to junior team members on fraud management issues and administrative tasks
• Assist Head FM to develop junior team members and provide guidance in developing their skills
• Covering fellow executives’ duties where the need arises
• Manage Fraud Operations processes within expectations
• Good engagement with Fraud Analytics when developing monitoring strategies
• Lead process improvement to enhance operational effectiveness while ensuring controls are in place

• Degree in Accounting, Business or Cyber Security, with 5 - 10 years of experience in fraud management or cyber risk management
• Knowledgeable in banking procedures and practices, audit and regulatory requirements
• Good problem-solving, analytical and value judgement skills
• Excellent communication and interpersonal skills, and ability to interact and work with a wide spectrum of internal and external stakeholders

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Vice President, Fraud Risk Management.

Principal Responsibilities

• Develop Fraud Strategies in relation to Application and Transaction Fraud with a view to manage fraud losses in line with Country Risk Appetite
• Establishing public-private partnership particularly with law enforcement agencies MAS, peer banks and ABS to ensure sufficient coverage on fraud matters
• Providing SME support during product development and related Risk Forums
• Assisting with procedures that mitigates fraud risk during inception
• Provide oversight on Fraud Operations teams and addressing any outsourcing related requirements
• Provide advice to business & support groups on fraud queries
• Provide & support timely response to queries from external parties such as enforcement agencies
• Provide timely management reporting on fraud statistics & issues
• Provide initial and ongoing training to appropriate Business staff both onshore and offshore to ensure that they are aware of and are able to identify fraud risks
• Ensure that fraud controls recommended for implementation facilitate customers in transacting with the bank
• Provide guidance to junior team members on fraud management issues and administrative tasks
• Assist Head FM to develop junior team members and provide guidance in developing their skills
• Covering fellow executives’ duties where the need arises
• Manage Fraud Operations processes within expectations
• Good engagement with Fraud Analytics when developing monitoring strategies
• Lead process improvement to enhance operational effectiveness while ensuring controls are in place

• Degree in Accounting, Business or Cyber Security, with 5 - 10 years of experience in fraud management or cyber risk management
• Knowledgeable in banking procedures and practices, audit and regulatory requirements
• Good problem-solving, analytical and value judgement skills
• Excellent communication and interpersonal skills, and ability to interact and work with a wide spectrum of internal and external stakeholders

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.