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Customer Service Executive

Salary undisclosed

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Job Description

  • Position: Customer Service Executive
  • Well Established Indonesian Palm Oil & Oleochemical MNC
  • 5 Days Work Week (9:00am – 6:00pm)
  • Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
  • Working Location: Pasir Panjang
  • Medical & Dental Insurance Provided
  • Duration: Permanent
  • Industry: Oleochemicals & Palm Oil

Main Responsibilities:

  • Work closely with cross-functional team on executing the sales.
  • Communicate pro-actively with customers on execution details such as shipment period, payment etc.
  • Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
  • Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
  • Investigate and resolve regular/ad-hoc requests or complaints.
  • Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
  • Participate in process improvement program as directed by the Team Leader or Supply Chain team.
  • Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Requirements:

  • Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
  • Have a minimum of 2 years of relevant experience.
  • Must be proficient in SAP modules.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Job Types: Full-time, Permanent

Pay: $3,800.00 - $4,000.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Work Location: In person

Expected Start Date: 01/04/2025

Job Description

  • Position: Customer Service Executive
  • Well Established Indonesian Palm Oil & Oleochemical MNC
  • 5 Days Work Week (9:00am – 6:00pm)
  • Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
  • Working Location: Pasir Panjang
  • Medical & Dental Insurance Provided
  • Duration: Permanent
  • Industry: Oleochemicals & Palm Oil

Main Responsibilities:

  • Work closely with cross-functional team on executing the sales.
  • Communicate pro-actively with customers on execution details such as shipment period, payment etc.
  • Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
  • Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
  • Investigate and resolve regular/ad-hoc requests or complaints.
  • Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
  • Participate in process improvement program as directed by the Team Leader or Supply Chain team.
  • Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Requirements:

  • Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
  • Have a minimum of 2 years of relevant experience.
  • Must be proficient in SAP modules.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Job Types: Full-time, Permanent

Pay: $3,800.00 - $4,000.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Work Location: In person

Expected Start Date: 01/04/2025