Job Description:Our vision is to transform how the world uses information to enrich life for all.Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.The Technology & Product Group (TPG) Workforce Development (WFD) onboarding & on-the-job training (OJT) teams focus on providing the best-in-class global onboarding experience for new team members and effective on-the-job training for all TPG team members. As a TPG WFD Onboarding & OJT Specialist, you will collaborate with key stakeholders to manage and facilitate onboarding processes & OJT training processes across all TPG global locations.You will be responsible for maintaining the training and documentation systems. This role is a hybrid role responsible for supporting both the onboarding & OJT teams and is part of the Global TPG WFD Team.Responsibilities and Tasks:Onboarding:Facilitate orientation classes, workshops and cohorts both in-person and virtually to new team members, leaders, and onboarding buddies and mentorsPerform onboarding sustaining responsibilities, including the review of the TPG headcount forecast to identify new hire start dates, sending new hire welcome emails, organizing new hire and intern onboarding cohorts, enrolling new team members into training courses, and working with leaders to identify onboarding mentors and buddies for new hiresUse metrics to evaluate and improve onboarding programs and coursesCoordinate with leaders to create, review, and improve onboarding plans for new team members based on their functional group and job rolePull data and create reports to evaluate onboarding processes and opportunities for improvementProvide inputs to improve work efficiency and qualityOn-The-Job TrainingConduct job task analyses (JTA) to identify the responsibilities, tasks, knowledge and skillsEstablish OJT curricula and learning items to support team member training of assigned work tasksDevelop task-based certification checklists to evaluate team member proficiencyWork with SMEs to develop and maintain managed training documents tied to certification learning itemsMeasure onboarding and OJT effectiveness, working with customer groups to implement improvementsCommunicate regularly with leaders from assigned areas to gather training needs and report on training initiativesFollow up on training requests to defined service-level agreements, and escalate when unable to complete independentlyDOCUMENTATIONIdentify business needs and determine content requirements for target audienceUse standard English grammar, mechanics, and compositionAdhere to appropriate standards, styles, and templatesCreate and modify graphics and imagesEdit and proofread documentation for accuracyStore documents in the appropriate repository, using the correct document securities and keywordsMonitor and follow up on change requestsFacilitate periodic document reviews for managed resourcesDATA ANALYSIS & REPORTINGExtract and categorize data for analysis, visualization and decision makingDevelop graphs and charts for reportingCreate, publish, and refresh reports on an agreed-upon cadence by stakeholdersPROGRAM OWNERSHIPFacilitate the planning, implementation and evaluation of an assigned program using the fiscal-year roadmap processDocument key business processes, guidelines and standardsIdentify gaps or discrepancies that exist and outline appropriate interventionsIntegrate best practicesEstablish metrics, set targets, collect data and measure resultsEstablish internal process health metrics to monitor program effectiveness and efficiencyImplement feedback systems for continuous improvementPROJECT MANAGEMENT: PROJECT MANAGERLead project meetings, and complete assigned actions on timeDevelop the project charter with problem statement, scope, objectives, and success criteriaEnsure project alignment with organizational goalsIdentify project core team members and stakeholdersDevelop the work breakdown structure to include milestones, deliverables, schedule, critical path, communication, and recovery plansDetermine required resourcesMonitor project execution, manage changes, and mitigate risksEvaluate project effectiveness in meeting objectives, deliverables and milestonesPrepare and present project closing report to stakeholdersFacilitate transition to sustaining mode when applicableQualifications and Skills:Experience with in-person and virtual classroom facilitationExcellent written and facilitation skillsExcellent communication and interpersonal skillsProficient in Microsoft Office software applicationsSolid capability in data extraction, analysis, and reporting using advanced Excel functionsExcellent attention to detailExperience working in a collaborative environment focused on team approaches to solving problemsSolid critical thinking, problem solving, and analytical abilitiesSelf-motivated and directed, with a high level of initiativeExperience in automating manual processes to improve efficiency and quality is a plusEducation:Bachelor’s degree in education, instructional design, human resources, business management or equivalent work experience is requiredAbout Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contactMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Job Description:Our vision is to transform how the world uses information to enrich life for all.Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.The Technology & Product Group (TPG) Workforce Development (WFD) onboarding & on-the-job training (OJT) teams focus on providing the best-in-class global onboarding experience for new team members and effective on-the-job training for all TPG team members. As a TPG WFD Onboarding & OJT Specialist, you will collaborate with key stakeholders to manage and facilitate onboarding processes & OJT training processes across all TPG global locations.You will be responsible for maintaining the training and documentation systems. This role is a hybrid role responsible for supporting both the onboarding & OJT teams and is part of the Global TPG WFD Team.Responsibilities and Tasks:Onboarding:Facilitate orientation classes, workshops and cohorts both in-person and virtually to new team members, leaders, and onboarding buddies and mentorsPerform onboarding sustaining responsibilities, including the review of the TPG headcount forecast to identify new hire start dates, sending new hire welcome emails, organizing new hire and intern onboarding cohorts, enrolling new team members into training courses, and working with leaders to identify onboarding mentors and buddies for new hiresUse metrics to evaluate and improve onboarding programs and coursesCoordinate with leaders to create, review, and improve onboarding plans for new team members based on their functional group and job rolePull data and create reports to evaluate onboarding processes and opportunities for improvementProvide inputs to improve work efficiency and qualityOn-The-Job TrainingConduct job task analyses (JTA) to identify the responsibilities, tasks, knowledge and skillsEstablish OJT curricula and learning items to support team member training of assigned work tasksDevelop task-based certification checklists to evaluate team member proficiencyWork with SMEs to develop and maintain managed training documents tied to certification learning itemsMeasure onboarding and OJT effectiveness, working with customer groups to implement improvementsCommunicate regularly with leaders from assigned areas to gather training needs and report on training initiativesFollow up on training requests to defined service-level agreements, and escalate when unable to complete independentlyDOCUMENTATIONIdentify business needs and determine content requirements for target audienceUse standard English grammar, mechanics, and compositionAdhere to appropriate standards, styles, and templatesCreate and modify graphics and imagesEdit and proofread documentation for accuracyStore documents in the appropriate repository, using the correct document securities and keywordsMonitor and follow up on change requestsFacilitate periodic document reviews for managed resourcesDATA ANALYSIS & REPORTINGExtract and categorize data for analysis, visualization and decision makingDevelop graphs and charts for reportingCreate, publish, and refresh reports on an agreed-upon cadence by stakeholdersPROGRAM OWNERSHIPFacilitate the planning, implementation and evaluation of an assigned program using the fiscal-year roadmap processDocument key business processes, guidelines and standardsIdentify gaps or discrepancies that exist and outline appropriate interventionsIntegrate best practicesEstablish metrics, set targets, collect data and measure resultsEstablish internal process health metrics to monitor program effectiveness and efficiencyImplement feedback systems for continuous improvementPROJECT MANAGEMENT: PROJECT MANAGERLead project meetings, and complete assigned actions on timeDevelop the project charter with problem statement, scope, objectives, and success criteriaEnsure project alignment with organizational goalsIdentify project core team members and stakeholdersDevelop the work breakdown structure to include milestones, deliverables, schedule, critical path, communication, and recovery plansDetermine required resourcesMonitor project execution, manage changes, and mitigate risksEvaluate project effectiveness in meeting objectives, deliverables and milestonesPrepare and present project closing report to stakeholdersFacilitate transition to sustaining mode when applicableQualifications and Skills:Experience with in-person and virtual classroom facilitationExcellent written and facilitation skillsExcellent communication and interpersonal skillsProficient in Microsoft Office software applicationsSolid capability in data extraction, analysis, and reporting using advanced Excel functionsExcellent attention to detailExperience working in a collaborative environment focused on team approaches to solving problemsSolid critical thinking, problem solving, and analytical abilitiesSelf-motivated and directed, with a high level of initiativeExperience in automating manual processes to improve efficiency and quality is a plusEducation:Bachelor’s degree in education, instructional design, human resources, business management or equivalent work experience is requiredAbout Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contactMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
